Member Reviews

5 Star Testimonial by M K

We've just finished a new house and the Integra windows are still one of my favourite parts of the whole build. They look good and function even better (there is a railway line 300m from the house and with the windows closed, you can't hear a thing). The team were very supportive throughout our Covid delays and the installation team were problem solvers, not whingers. Highly recommended.

Submitted by M K on Wednesday, Jul 03, 2024

Integra Windows Alexandria

5 Star Testimonial by Justin Goldberg

Im building a new home and when I had the opportunity to choose uPVC (thermally broken) windows I went out and got quotes from just about every uPVC supplier in Sydney and some in other states. Integra came out slightly cheaper than others so I researched them further to find out if there was any reason why I shouldnt use them which I couldnt find. They had a good name and when speaking to them they were great. Im a very detailed person and Margo was incredibly patient with me going through different configurations and glazing options as I wanted to find out what combination gave the best value. No other window company really considered doing this and considering I had 50 windows and doors this was important to get right. This was incredibly helpful and the advice I received was very insightful. I visited the showroom and the quality of the products looked good so I went ahead and sent their quote for Deceuninck windows/doors to my builder so we could use them for my build. Fast forward a few months and my windows were finally ordered and delivered in September. When I received my quote I didnt know that I needed reveals, rubber flaps and the sill to be included so the price went up for this. The reveals were requested by my builder and I wasnt involved in signing it off. Unfortunately the size of the windows were reduced by the size of the reveals which most other suppliers would add them to the window size for new builds. I have a lot of narrow windows like some which are 370mm so reducing it by 36mm is significant. My builder didnt pick this up and signed off on it so it was an unfortunate circumstance where the blame could have been split between both sides but ultimately what was signed off was delivered. Considering I had spent over a year researching windows, getting quotes from other parties and being charged a hefty amount from my builder on top of the quote, I was very upset with the situation. Integra went above and beyond to help resolve the issue. After working on a resolution with my builder, they ended up remaking the windows at a fraction of the cost to the builder. The owner Kathrin communicated with me on the issue and she was very helpful. They also normally deliver the unassembled lift and slide doors which myself nor the builder was aware of and the carpenters werent in a position to put them together. Integra ended up assembling them and loading them into the delivery van. As the doors weigh between 200kg and 300kg we had to crane these in which at least was done on the same day that the bricks had to be as well. The windows will be glazed in the coming months and Im looking forward to seeing them installed and living with the comfort of them.

Submitted by Justin Goldberg on Monday, Dec 11, 2023

Integra Windows Alexandria

5 Star Testimonial by Ken Scott

We wanted to replace our old timber windows with double glazed windows to reduce the draughts and also provide better insulation. We had seen the Upvc windows at the Sydney Home show previously so had a leaning towards that system. Margo from the showroom at Integra was a fantastic help. She went through the options and made suggestions that worked really well for our place. The dual colour panels (black exterior/white interior) looks fantastic and suited our facade as well as updating the look outside. Her suggestion for a wider front door with panels is amazing. So much light comes in, yet it is secure and looks great. We had reservations about using the existing framework but that ended up ok. The follow up and support from Integra was great when we were concerned about one issue and it all got sorted out. Our painter ( Jai Pratt) did a great job finishing off the existing framework to match the Upvc frames. We can certainly notice the difference in temperature inside compared to outside.

Submitted by Ken Scott on Monday, Oct 09, 2023

Integra Windows Alexandria

5 Star Testimonial by Fiona Grant

Had a fantastic experience from Sindy in the showroom right through to the measure up and installation. I am so happy with the results, I can't wait to get all my windows done! UPDATE: Got my Kitchen window done and apparently it was a first for Integra for Glazed with Georgian Bars and I am very happy with the results as you will see from before and after with a fresh paint job as well.

Submitted by Fiona Grant on Thursday, Sep 14, 2023

Integra Windows Alexandria

5 Star Testimonial by David McCormack

Excellent service! All stages of the process from measure to installation completed on time. They managed the work through to clean up in a tricky inner city location and small terrace easily. Office staff and installers pleasant and easy to deal with. Very happy with the sound proofing and thermal properties of the double glazed windows.

Submitted by David McCormack on Wednesday, Aug 02, 2023

Integra Windows Alexandria

5 Star Testimonial by Natalya Bahn

We are so happy with our new windows. The whole process was so lovely and stress-free. The windows are of great quality and have made such a difference in our house, both in terms of aesthetics and energy efficiency. We will definitely be using Integra again for the rest of our renovation.

Submitted by Natalya Bahn on Saturday, Sep 17, 2022

Integra Windows Alexandria

5 Star Testimonial by Dominika Antalfy

My husband and I very extremely happy with the service provided by the team at Integra, Roman, PK and Stefan were all excellent to deal with. They were always available to answer any questions and very prompt and professional in their communication. The quality of their products is also excellent. For that reason, we have decided to go ahead and engage them in more projects around our house. Highly recommend, you won't be disappointed!

Submitted by Dominika Antalfy on Monday, Nov 15, 2021

Integra Windows Alexandria

5 Star Testimonial by Iain Morris

We were going to import windows from Europe but we went with Integra because the quality of their windows and doors is comparable to European products and their pricing is very competitive. Technically the windows perform well: the temperature in the house is much more stable now, and we can barely hear noise from outside. The windows feel reassuringly solid when being opened and closed. Integra were very flexible when it came to the installation. They worked around the other aspects of our reno and they communicated well with us and our building team. We are extremely happy with the outcome.

Submitted by Iain Morris on Monday, Oct 19, 2020

Integra Windows Alexandria

5 Star Testimonial by Anna P

We were very impressed with the level of service. Absolutely thrilled with our new windows. Fantastic quality. Alex and Stefan who installed our windows - did an amazing job. Our bathroom window was very tricky to install, but they did a brilliant job installing the new window. Great company to deal with and highly recommend.

Submitted by Anna P on Sunday, Jan 19, 2020