Submitted
by Marcus St Vincent on 10/26/2016
5 Star Testimonial by Marcus St Vincent
I wanted to share how much of a great (in fact totally faultless) sales experience was provided to me recently from Insulfix. It is refreshing to deal with like-minded, service orientated and customer focused businesses because it seems that the standard of service (or lack there of) now is so far removed from this!
I called you very late in the day and you immediately called your supplier, secured the stock of exactly what I wanted and arranged for me to collect the next day. PERFECT, so SMOOTH and EASY -exactly how business should be! I want to buy, you want to sell, we meet and do the business. I get exactly what I want and you make some money in the process. Everyone is happy !
Absolutely no hesitation in recommending Insulfix for any product or service they supply. Totally customer focused, awesome service with really good honest prices and very quick to help you out.. 10/10 in every way.
Context - miscalculated required Polymax batts, insulation only able to be fitted with tin roof off, last day of good weather for next 8 days of remaining time available. Connie was willing and able to get me out of a big hole by 0930 that morning. She was/is a star and a real asset to her company.
Submitted by C Webb on 04/30/2024
Very appreciative of the advice and knowledge the team had to help with my specific insulation needs for my bushfire rated roof addition. I tried so many places closer to where i live (st george/shire area) but i never got the right information or was given the run around. From the very first call to insulfix they knew instantly what i needed and also educated me with additional information.
Service was friendly, goods came quickly despite being a special order and very happy with pricing as well.
Thanks! Already told my brother to buy insulation from insulfix for his renovation as well.
Submitted by Allan Chau on 08/08/2023
We have had the best experience dealing with Asmita at Insulfix. It is almost impossible to find insulation anywhere at the moment but Asmita managed to find enough R5 ceiling batts for the ceiling . It was a bit more expensive to pick it up as Bradford has stopped deliveries due to supply issues but the prices are very good at Insulfix so it worked out OK. I will definitely be purchasing more products from this company! It is rare to have such good customer service. Thanks Asmita!. Jo ( Sth Coast)
Submitted by Anne H on 06/03/2022
The team at Insulfix were great on my project. Careful professional advice on insulation choices and at prices equal or better than the major national wholesalers. Best of all though was the responsiveness. Just amazing service. When other suppliers could not get stock, Asmita got it for me and got it delivered fast. This was incredibly important as it meant my trades could keep going. Also - they were able to get me stock of unusual items and in quantities other people would not bother with - but which I REALLY needed. I have no hesitation in recommending Insulfix and I will definitely use them again.
Submitted by Andrew Gray on 10/21/2021
I have just bought a new house and the ceiling insulation was in very bad condition from the previous owner. I contacted Insulfix in Castle Hill and they came quickly to quote and install new ceiling insulation. I am very happy with their work and would highly recommend their services. The installer was friendly and cleaned up. I can already feel the temperature difference inside the house on hot days.
Submitted by Lolitawl Yu on 02/24/2021
Excellent service! I ordered polyester ceiling insulation from their website on a Wednesday and it was delivered on Friday in time for me to install over the weekend. Delivery was free as well which was a bonus. They also helped with advice over the phone and the number of packs they recommended was spot on for the job. I highly recommend Insulfix!
Submitted by Robert on 10/29/2020
