Submitted
by Nicole Keating on 05/26/2024
5 Star Testimonial by Nicole Keating
We will be whole-heartedly recommending Europe Imports to all of our friends and family. From our selection experience in the showroom to the delivery and installation of our tiles by our tiler, Geoff, Carl and their team went above and beyond to ensure that we were able to achieve the look we desired for our home and pool (and even guided our decisions on a feature that is now our favourite part of the whole project). We couldnt be happier with the quality and finish, and the whole process was clear and stress free. If you're looking for a fair price and a wealth of experience, use Europe Imports.
Holly was a great support to explain kind of tiles to be selected.
Definitely recommend
Sanjay
Submitted by Mehak Sethi on 07/16/2024
Holly was a great help in going through the fantastic product range. 7 star service.
Thanks Holly.
Submitted by Rob Porter on 07/15/2024
Fantastic service, incredibly happy with the end result and the leading up to it! Thank you so much team, very helpful and qualified staff who talked me through the process from the beginning to the end and helped me made the right decision when I wasn’t sure. Amazing!!
Submitted by Romy Doe on 07/08/2024
My review is in relation to Ezzari Mosaic Tiles and is to warn people considering this product that the colour variation between samples in the showroom and the supplied tiles can be quite extreme.
I had a very disappointing experience in choosing this product for my pool refurbishment. I chose the colour ‘Niebla 2521-b’ and ended up with tiles close in colour to the cheaper ‘Baby Blue’ tiles. Please refer to the photos.
Although Europe Imports didn’t warn me before purchase that this colour variation was to be expected they have been responsive in following up with me and refunding the difference between the cost of Niebla 2521b and Baby Blue tiles. They have also confirmed that this type of variation is quite normal and assured me that they will routinely make customers aware of this.
It’s too late for my pool and I would never have chosen this product if I had realised the potential colour variation but I hope that my review can avoid disappointment for somebody else.
Submitted by Donna Cook on 07/08/2024
Friendly helpful service from Holly, great product knowledge!
Submitted by Aimee Woods on 07/04/2024
I've just been in contact with this company to help me with advice on touch up grout for mosaic pool tiles I purchased through them years ago. The Ezzari tiles are still fantastic but as we had the bullnose paving around our pool taken up and re-glued it impacted the top level of grout around the waterline mosaic tiles. I have to say Anna-Lisa has been absolutely fantastic and went way above and beyond what I expected to assist and help provide a solution for me. If only other companies could be as good with their customer service! Thank you.
Submitted by Claire Creamer on 01/10/2024
