Alex was excellent. He went extra mile to assist me setting up my portal. He even later called to guide me through how to check my solar power generation which was very educative and vital. Thank you Alex for the professional customer service.
Submitted by LORD OSEI BONSU on Tuesday, Aug 20, 2024
Price was reasonable and the product was installed correctly and started working with no hassle. Thankfully however because it seems like the communication in the company is a bit all over the place, you don’t deal with anybody a second time so if you had any problems I can only imagine how hard it would be to resolve. They also booked us in for a time to install the panels on the windiest rainiest fay possible, and then cancelled the day of installation and rebooked. Which caused a stuff around for me. Even though I was prepared for it.
Submitted by Kiron Brown on Thursday, Aug 15, 2024
I had an excellent experience with this solar installation service. The team was incredibly patient, and Michael, the team leader, was exceptionally helpful and professional. Even though two of the terracotta tiles I purchased were broke accidentally , Michael managed to install everything flawlessly. The service comes with a great warranty, and overall, I'm very satisfied. I highly recommend them and give them 5 stars! And day time stop the meter wheel???
Submitted by Myo Oo on Saturday, Aug 10, 2024
The team came out on time as booked. Did the job efficiently and with minimal issues. Super easy to deal with and explained the set-up very easy. I didn't catch their names but they 3 gentlemen that did my job were just that. Gentlemen. Polite and respectful. Really appreciate the team and their promptness in getting my solar install completed.
Submitted by Malek Elzein on Thursday, Aug 01, 2024
Thank you Solar Power Nation for the fantastic service, right from Quotation to handing over the system. Adam, Thank you for pursuing with the quotation and then following it up with a quick and convenient installation date to suit my requirements and for the smooth and uninterruptive installation. Eva, your service support was very impressive. Thank you so much for following up proactively from the time I called for help, and then setting a time to my convenience on a Saturday and helping me smoothly through the setup process. This is the after sales support that customers look forwards to and you have lived up to it. Thanks again to you and your team.
Submitted by Arun Alvares on Friday, Jul 19, 2024
I had lost my confidence with Solar Power Nation with an issue I had and the person Rajat who dealt with my problem inverter, until I was connected to Sarah who is very efficient and quickly responds to your phone call and not lets the phone ring out like Rajat has . I now have confidence back now that Sarah is monitoring my system and if there are any further issues will be dealt with quickly not take weeks to deal with it . Thank you Sarah
Submitted by Countdownjohn on Monday, Jul 01, 2024
I am very happy with the help from Sarah on setting up my Solis Cloud app. She is very professional & guide me through every single step & finally get it set up properly. I am fully appreciated with her help & support which I recommend to buy from their company with confidence even after sales service. Great service.Sarah's communication skills were outstanding. She patiently walked me through each step of the setup process, ensuring that I understood everything clearly. Her explanations were concise yet thorough, making the technical aspects of the installation easy to grasp.
Submitted by Raman Nagyal on Monday, May 20, 2024