Member Reviews

1 Star Review by Stephanie Mortimer

Shocking behaviour. It appears he told Australian Financial Consumer Affairs (AFCA) that I had a mental illness to avoid his responsibility. They rang me about my "mental Health... And 5 fire damaged units still not rectified 9 months after a fire when power was available on the site. Using no power as an excuse! I forwarded his revolting email to AFCA and now they also appear to have ditched me. Never ever consider them. These units are still empty. Only difference is a plywood wall on one. The other wall still about to topple

Submitted by Stephanie Mortimer on Tuesday, Sep 03, 2024

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1 Star Review by Yu-ruei Chen

Worst company and worst people EVER. Got all the pictures, videos provided still turn around and shut me down. Phillip dolman is the guy who came and see all the problems but still lie about the report. The worst!

Submitted by Yu-ruei Chen on Friday, Aug 04, 2023

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1 Star Review by Zane Shinners

CHU must be happy to have these people in their back pocket. Love to write reports to find loops holes as to why insurance shouldn't be paid out. Even with multiple reports written.

Submitted by Zane Shinners on Wednesday, Jun 29, 2022

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5 Star Review by Jord Marc

After what was a terribly stressful situation of having water running inside a wall in my house, David expertly stepped me through the insurance process and reassured me along the way with his advice. He made the assessment process easy and bearable and I’m very grateful for his help. Thank you David! N.Marc.

Submitted by Jord Marc on Monday, Mar 07, 2022

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1 Star Review by Jason Ivkovic

Had an assessor come inspect a kitchen due to a flood caused by the hot water unit. The assessor didn't even complete his job correctly. He didn't even take moisture readings in the kitchen cupboards or kickboards. Stay well clear of this company!

Submitted by Jason Ivkovic on Sunday, Sep 19, 2021