These guys were initially pleasant to deal with, but once installation was done my electric stovetop didn't work- it was taken out for countertop installation and I suspected they hadn't hooked it up correctly when they put it back in. I asked that they come back to fix it and was met with much resistance. I sent photographic evidence that it had worked before the installation, and Harol was continuously insistant (and ultimately rather rude) that it had broken because it was an older model, that I waited a week to turn on the stovetop (because we had literally just moved in when countertops were installed and we were too wiped and too busy to cook until we were more settled) and that it was not a job for them, and that I spend MORE money (even after paying them over 4k) to get an electrician in. If they took the stovetop out and hooked it back up incorrectly and insisted it was out of their range when asked to come back and fix it, why are they doing jobs with electrics that they're not capable of/comfortable with in the first place? Luckily a family member is familiar with electric work and after much trouble we figured out that it was indeed a hookup error when the stovetop was put back in- and that my stovetop was NOT broken as the contractors insisted and that it was just put in incorrectly. As I suspected. If you do go with these guys, check everything THOROUGHLY before they leave. It may save you a headache and unpleasant exchanges.
Submitted by Victoria Phillips on Tuesday, Apr 30, 2024
We had new quartz countertops installed when we renovated our kitchen. Harol was easy to communicate with and always replied quickly. We've had our countertops for a few months now and couldn't be happier. I would definitely recommend Countertops Edmonton.
Submitted by Phil Kleinsasser on Saturday, Mar 16, 2024
Harol was very helpful and informative. I got estimate pricing and info via email before visiting the showroom. He brought multiple samples to our home to help us choose. They were professional and did a great job on our quartz countertops. Very reasonably priced and our countertops look amazing.
Submitted by Lacey And Adam Thompson on Saturday, Nov 11, 2023
Excellent customer service and communication. Very competitive pricing. I absolutely recommend them!
Submitted by Jenna Constable on Saturday, Nov 04, 2023
Countertops Edmonton were amazing to deal with! They were very fast, polite, understanding, and gave great pricing! I had to delay a few times due to delays in the project and they were always very accommodating. They did the template on a Friday and installed the following Tuesday. The countertops look beautiful!!! Couldn't be happier. I would highly recommend using them!
Submitted by Tiffany Woods on Wednesday, Apr 26, 2023
I would highly recommend Harol and this company. We had all our kitchen countertops done and they look absolutely beautiful. Installers were friendly and knowledgeable and Harol was more than accommodating. His prices are more than competitive and his work is impeccable. He answered all our questions and he is very professional. Highly recommended this company and Harol.
Submitted by Michele Norton on Tuesday, Apr 25, 2023
Professional, reasonable pricing and fast installation service. Very happy with my countertops.
Submitted by Andelina Sim on Monday, Mar 13, 2023
Friday we asked for a quote. Monday they laser measured everything. The next Monday we had new countertops! The work was high quality, installation didn’t take long, and the people we spoke to were all very pleasant. I wholeheartedly recommend this company to anyone interested in getting new countertops.
Submitted by Mustapha Yassin on Wednesday, Feb 15, 2023
Countertops Edmonton were fantastic. We contacted them for a quote Thursday afternoon and we had a very reasonably priced estimate that same evening. They came to measure and brought samples that Saturday morning and confirmed the quote with zero pressure for any up-selling. It is now the Thursday after (1 week after initially contacting them) and our new quartz countertops have been installed (with zero hassles) and they look amazing!! Thank you Harol and Jose!
Submitted by Mark R on Friday, Nov 11, 2022
I had a great experience with Countertops Edmonton. My kitchen Countertop was done this week, and looks spectacular. Good selection of colors very helpful and knowledgeable staff, particularly Harol is an amazing person. He has gone extra miles to help me. He responded immediately for all of my requests and responded quickly in a professional manor. I strongly recommend this company
Submitted by Nadeem Iqbal on Monday, Sep 12, 2022
Thank you very much!!!The guys work very professionally. Accuracy, decency, fast terms, from ordering to installation a week. Plus a very good price. We are very grateful to you for our countertop and great work. We highly recommend it!
Submitted by Eduard Colodiojnii on Thursday, Dec 30, 2021
Harol and his team were beyond great. Fast quote, options to suite our budget, easy booking and well priced! Several weeks after they completed the install we noticed the stove did not fit the gap due to a measuring error. We messaged Harol and he responded immediately and schedule the crew to come back the following day to do the fix. Can’t say enough about this team and their amazing customer service. And we love the end result. Super high quality at a great price.
Submitted by Chris Carrier on Saturday, Sep 25, 2021