Member Reviews

5 Star Testimonial by azita sardashti

Available Movers Company provided an exceptional moving experience from start to finish. The team was punctual, professional, and handled my belongings with great care, ensuring a smooth and stress-free move. I highly recommend their reliable and efficient services!

Submitted by Azita Sardashti on Monday, Jul 29, 2024

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5 Star Testimonial by Gurdeep Singh

Highly recommended from personal experience. Ditto & Dani were my assigned movers. They were quick but more than careful and diligent with the all the items. Both of them were very professional and handled the move like experts.

Submitted by Gurdeep Singh on Tuesday, Jul 02, 2024

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1 Star Testimonial by erica north

I'm very unimpressed with the moving experience I had on Thursday, June 13. As I have spent the day unpacking and cleaning up the house, I am seeing more and more furniture that was damaged and areas of the home that were significantly scuffed. I've attached a selection of photos to document the damage, including: 1. Entryway bench 2. Fireplace 3. File organizer 3. Basement stairs 4. Ceiling of upstairs 5. Couch has a big black mark on it. I believe the furniture damage was because many of the items were NOT wrapped in blankets, only in shrink wrap. This was not the terms of our agreement, what was discussed and what was paid for. Furthermore, we also had the following issues: 1. I had to fight to get the mattresses wrapped, even though you will see from our email exchanges prior to the move that I confirmed several times that the mattresses would be wrapped, and all furniture would be blanketed and wrapped. 2. There were minimal floor runners (not nearly enough to cover the areas) plus they were all dirty. 3. The movers had no shoe covers, which means they also tracked dirt throughout the house on all the areas that there weren't floor runners. 4. It would have been nice to know in advance that visa payments have a 4% surcharge. That's ridiculous considering the bill was nearly $2,000. I have moved many times over my 20 years in Toronto and I have never had so much damage or issues in general. The movers themselves worked hard and two of them were very nice (the "leader" treated me like I was silly when I wanted mattress covers etc), but that does not make the rest of the experience any better. To date, I have not received a response from the company on the feedback I sent them.

Submitted by Erica North on Wednesday, Jun 19, 2024

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5 Star Testimonial by Marta Bialecki-Jackson

Our moving experience with Available Movers was fantastic. Not only did they provide the most affordable quote I could find, but the booking and quote process was quite easy and comprehensive. They were also very accommodating when I had to change my move date. Nana was very helpful on the phone and explained the whole process. Our movers, Alek, Dito and Danny, were amazing. They were very personable, patient, and professional, and are a great team. They went above and beyond to ensure our belongings were moved with care and attention. I've already referred them to two friends who will be moving in the near future. Considering the stress that comes with moving in general, it was really lovely to have such a seamless experience with Available Movers. Great job!

Submitted by Marta Bialecki-Jackson on Wednesday, May 22, 2024

Available Movers

5 Star Testimonial by Alexandra Liuni

Was able to have a piano moved within 5 days of contacting the company using their online form. Response was quick and efficient. George was extremely thorough in gathering and communicating details for the move. Day of, the movers were extremely efficient and friendly despite the antique upright being one of the heaviest they’ve encountered. A bit pricy based on other quotes, but thankful for a quick and seamless move!

Submitted by Alexandra Liuni on Saturday, Mar 02, 2024

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5 Star Testimonial by L M

Amazing service from the two gentlemen I had the pleasure of meeting today. They were very polite, prompt and gentle with all of my belongings. I will point out I had some very heavy pieces of furniture, and moved into a low-rise building with no elevators; and I didn't hear a grunt of annoyance once. On top of that they called to ask if they could come earlier than our agreed upon arrangement. Price point was extremely fair. So happy I was able to use Available Movers!

Submitted by L M on Friday, Mar 01, 2024

Available Movers

2 Star Testimonial by Vanessa SavedByGrace

I would just like to start off by mentioning that this is usually a good company. It's affordable, and they do have efficient movers. Nana is so kind and accommodating.... very flexible and friendly. I have used this company before but my previous experience was nothing like this last one. I'm so disappointed with how my belongings were treated, and I found that the movers did a sloppy job this time. I have included pictures. The price I paid included the cost of supplies, but the supplies were not used. No boxes, no protective blankets. I had furniture that was not wrapped with the protective wrap. These items include pictures, glass tables that could have been damaged, and an expensive couch. My couch was dragged (not lifted or placed on a dolly) on the the dirty elevator floor in the storage building. I should ask the storage building manager for the footage (if that's a possibility). I had to ask the mover to please be careful with the couch and to please cover it with plastic wrap. Needless to say, there was a minor damage done to the corner of my couch, but the size of the damage shouldn't matter. It's the principle. If you pay for a service, it should be done right! There were pictures that were not protected in any way, and one of them fell and completely broke. I had tons of other items that were loaded on the truck carelessly and without protection. When asked why they didn't wrap my items, they said that they were trying to save me money and get it done in a decent time (2 hour minimum)... but I was not worried about the time and was in no way rushing them (especially when it comes to my belongings being mistreated and damaged in the process). When I pointed out that he should have used the dolly to move my couch from elevator to storage unit, he said that a small nick is not a big deal and that I could just get my couch steam cleaned. I tried to call the company to let them know what was going on with the movers, but I felt unheard. They did, however, send me an email and said they would message me with any updates. (whatever that means). I will take into consideration that this was the movers second move of the day (I can understand them being tierd and wanting to get the job done)...but the way my stuff was treated is unacceptable and very unprofessional.

Submitted by Vanessa SavedByGrace on Sunday, Dec 03, 2023