Submitted
by Sharon H on 11/07/2022
4 Star Review by Sharon H
I had a hot tub recommission after 18months idle carried out. The guys were prompt and professional but I felt lacked the 5 star customer care. When the job was complete I went out to take a look and found that the front panel had been left misaligned leaving a gap. A 1" noticeable gap! I pointed it out and they corrected it, but that created a gap on a side panel I didn't notice which I will now have to sort out myself. Given the cost of this service I expected more care. Not sure I'll use again.
Update: I received a call and an engineer was sent out to me to rectify the issue. Thank you
Pro-active, considerate (for those of us still new to the pool game), knowledgeable and professional. I have absolute faith and trust in everyone I have come across at Blue Cube. I would recommend them wholeheartedly.
Submitted by David Joseph on 04/26/2024
I found the overall service level offered from booking my pool survey to be outstanding. Always responded to my questions efficiently and promptly.
I found the advice from the Engineer very useful. Clearly very knowledgeable and kept all the information to a format that I would understand.
Impressive and I will be back! Thank you for making what can seem complicated about maintaining and running a swimming pool, very easy to understand
Submitted by Stephen Donnelly on 11/20/2020
Would definetly recommend Blue Cube Pools. Andy and his team have always been very friendly and provide a very efficient service. I originally contacted Andy with a view to getting rid my pool, but was convinced otherwise. I'm so glad we kept it, as its been great fun for the kids! The team were able to have the pool restored, taught us how to maintain it, and are always available if required for ongoing support. Would definetly recommend!
Submitted by Nazia Ali on 10/18/2019
Very helpful and professional company. The staff are courteous and always happy to assist in what ever way they can. I have been with them for 5 years and I hope to continue using their service for as long as my pool lasts!! Well done Andy and team.
Submitted by Vivek Vohra on 05/20/2019
