Member Reviews

4 Star Review by Alex Kiernan

Customer service is very slow. Customer service by phone is a different team to those who look after emails, which makes it difficult to chase an inquiry. Otherwise seems good, and they're fast once they get around to your query

Submitted by Alex Kiernan on Monday, Dec 11, 2023

Full Power Utilities Ltd

5 Star Review by Tim Woods

This company is truly amazing, especially the customer support team and I have to mention Martine Summers who is just brilliant and very supportive. We have an industrial warehouse which we divided into 10 units for automotive businesses. We installed a new supply to each unit and at install the energy provider mixed up all the meters so bills were going to the wrong tenant. To cut a long story short, after 2.5 years, huge amounts of emails, phone calls and zoom meetings, everything eventually got resolved with the energy supplier. I need to point out that we would have never go there if it wasnt for all the support and effort Full Power Utilities put into helping sort it out. Thank you so much and this review is the least I could do for them.

Submitted by Tim Woods on Wednesday, Nov 29, 2023

Full Power Utilities Ltd

5 Star Review by Bea Rose Caplan

I’ve worked with Full Power for over 3 years as one of their introducers with Juliette Stone as my Energy Consultant and partner. Juliette and her team have helped so many of my clients save money on their energy, but not just that, they all sing her praises because she is excellent at her job with over 15 years experience at Full Power. Juliette is incredibly efficient, a joy to work with/easy to get hold of and provides an excellent service to her clients. Juliette has consistently beat other brokers and helped my clients save money. Full Power care about their clients and their staff and are a brilliant company to work with. With so many ‘cowboys’ out there, it’s so reassuring to know that Full Power are trustworthy, hard-working and brilliant at managing energy portfolios. Which means I feel confident to recommend Juliette and the team to my clients, knowing that they will be looked after!

Submitted by Bea Rose Caplan on Tuesday, Nov 14, 2023

Full Power Utilities Ltd

2 Star Review by N F

Interviewed here via Timely Recruit, went well, nice people, 3.5 hour drive back home, never heard from them again. Timely Recruit chased a month on and told 'still considering'. Never heard back. Edit: After this review they're all contacting, Full Power saying it was Timely Recruit's fault for not communicating.

Submitted by N F on Wednesday, Aug 02, 2023

Full Power Utilities Ltd

5 Star Review by Sally Cranham

I went on a refresher course at the Full Power Utilities Ltd head offices, learning about the history of the commercial utilities market, the fundamentals of gas, electricity and water generation and supply, how the procurement process works, and how to analyse an energy bill. Thank you to Jeff Topp, Lucie Millet and the whole team! It was brilliant! Full Power Utilities are Premier Brokers, meaning their reputation across the sector and their code of practice is held to high standards within the industry as a whole. I have worked with the company as a premier introducer for a couple of years now and have always been impressed by their attention to detail, friendly service, and how impressed my clients have been with the process working with them directly. Keep up the great work and thank you again ⚡️

Submitted by Sally Cranham on Monday, Jan 23, 2023