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City Electrical Factors Ltd (CEF) Reviews

Submitted by Alex Green on 07/01/2021

2 Star Review by alex green

Overall

Didn't have what I wanted and waited 10 minutes to find out.

One member of staff on the shop floor.

Customers without masks in the store and staff didn't ask them to wear one.

Pretty shocking from start to finish really, I won't be going back.

The only reason I'm giving 2 stars is I hate giving 1.

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5 Star Review by Dominic Zenga

Great service and Greg is always so helpful. ?

Submitted by Dominic Zenga on 11/14/2023

1 Star Review by Cemal Polat

CEF Electrical Experts High Wycombe
Unit 3, Lincoln Rd,
High Wycombe
HP12 3RH
United Kingdom

Dear Sir/Madam,

Re: Unacceptable Conduct and Dangerous Driving by CEF Electrical Experts Employee

I am writing to express my severe disappointment and concern over an incident that took place on [Exact Date] at the High Holborn crossroads, right opposite the Holborn Underground Station. I was involved in a situation with a driver of one of your company vehicles - a white Ford Transit van with the registration number ET19KUY - that displayed a serious lack of road safety awareness and basic courtesy.

I was stationary at the crossroads due to traffic and had the right of way to proceed straight. Inexplicably, your driver decided to force his way from my left side, cutting in front of me and even driving onto the pavement to bypass what was presumably 30 seconds worth of traffic delay. This reckless manoeuvre posed a direct risk to not just myself and other motorists, but also to numerous pedestrians present at the busy intersection.

After the incident, I confronted the driver - a black gentleman, appearing older with some grey hair - and questioned his dangerous driving practices. His aggressive response was unsatisfactory, insisting that the green light justified his reckless driving. His escalating aggression led to an exchange of inappropriate language and uncivil gestures, culminating in an extremely disturbing and disappointing interaction.

Professional drivers, especially those representing an organisation, are expected to adhere to basic traffic rules, act responsibly, and treat all road users with respect. This gentleman's actions, however, constituted an outright disregard for these standards. His dangerous driving, offensive language, and overall aggressive demeanor were a significant letdown and I am sure these do not reflect the principles upheld by your esteemed company.

I am confident that your company will treat this matter with the seriousness it deserves. I kindly request you to investigate this matter thoroughly and take appropriate action. I hope that this individual will be given adequate training or guidance to improve his driving skills, behaviour, and his ability to communicate in a more respectful and professional manner.

Such incidents cast a negative light not only on the individuals involved but also on the company they represent. I believe that it is in the best interest of your company to address this issue promptly to prevent such occurrences in the future.

Thank you for your attention to this matter.

Submitted by Cemal Polat on 06/20/2023

5 Star Review by Arturas Vindzigelskis

The new experience of how helpful and the level of assistance can take you these difficult times. The recent members of staff joined the team brought great vibe to the branch.
Just sharing the project progresses with staff they always come of ideas how to fulfil clients satisfaction.
Once again big thank you to whole team and main man Gary delivering the service like nowhere else !!!!

Submitted by Arturas Vindzigelskis on 04/01/2021

5 Star Review by Paul Grace

Great range of products with plenty of stock, the staff are very helpful and very polite.

Submitted by Paul Grace on 12/29/2020