Submitted
by Surinder Upal on 10/28/2022
1 Star Testimonial by Surinder Upal
A terrible company and poor customer service. Please avoid using them. Waited over 3 hours for the driver to come. Every time we called for a status update, they said they would be there in 15 minutes. Three hours later, the driver turns without apologizing for being late. They refused to deliver the product as I planned to post a negative review about my experience. The guy in charge texted me and threatened me not to post a negative review. I have now posted this review and will upload the image of the text message.
In the process of taking legal action against this shady company. I have given them the chance to put things right and waited months for the product to become concrete after taking my personal details I am being ignored by Ray and Adam why? Extremely Poor customer service. They have completely ruined my property which will now cost £1000s to fix and we have not be able to utilise our garden for nearly a year now. On the day of the pour driver turns up 6 hours late smoking cannabis in truck. Did not mixed the cement properly because he was probably high as a kite. You are quoted a price that they will increase and expect you to pay immediately. I am now left with dangerously sub-par cement that has not bonded properly leaving a gritty sandy finish that you can literally dig into with your fingers!!! I was not given any invoice or warranty and to make matters worst I have asthmatic children that can’t use their garden to get fresh air as the level of cement dust is hazardous. I am having to sweep the garden every week as the dust goes everywhere causing conflict with my neighbours as a result. This has caused my family massive distress. I am writing this review to help others. Avoid at all cost be warned!
Submitted by Jason Hohenkirk on 06/15/2024
AA Concrete in Hounslow offers unbeatable prices, amazing customer service, and top-quality concrete. The team goes above and beyond to ensure customer satisfaction, providing valuable advice and guidance throughout the process. Their concrete is durable and consistent, perfect for any project, big or small. I highly recommend AA Concrete to anyone in need of reliable concrete services in the area. Five stars all around for their outstanding service and product quality!
Submitted by Zonayer Ahammed on 05/16/2024
There are many deceptive tactics. The volume difference is obvious; they claim to be providing the entire amount, but in reality, they only give 3 cubic meters, far less than the 4.5 cubic meters that were promised. Poor quality machinery produces uneven concrete that is full of bricks and too much sand. Their concrete is only suitable for surface applications, such as paving roads; building sturdy structures with it is not an option. Watch out, because they provide a subpar quality of concrete and are obviously acting dishonestly.
Submitted by Md Sayed on 05/09/2024
These guys where Brilliant, I called them with very little notice and they came through the very same day. Excellent pricing! And lovely customer service by the gent on telephone and the drivers. No mess made and we were very pleased by they’re job quality. Will definitely be using these guys for the foreseeable future..
Submitted by Sajedur Rahman on 09/09/2023
WOW! I adore the staff here as well! Both the concrete itself and the service are first-rate. The nicest concrete in London, by far! And in terms of price, it's unquestionably worthwhile. Excellent value, outstanding client care, and top-notch concrete.
Submitted by Romi Shan on 08/06/2023
The level of service provided by this company is truly extraordinary. They consistently deliver exceptional quality and excellence in their work. When it comes to concrete services in London, they surpass all others and are widely regarded as the top choice. Moreover, their prices are unbeatable, making them a preferred option for many.
Submitted by Md Tarek on 07/23/2023
AA Concrete in Hounslow, United Kingdom is an excellent concrete supplier that I highly recommend. I recently had the pleasure of working with them on a construction project, and I was extremely satisfied with their services.
The team at AA Concrete is professional, reliable, and efficient. They were prompt in delivering the concrete to our site, and the quality of the product was exceptional. The concrete was mixed to our specifications, ensuring that it met our project requirements.
What sets AA Concrete apart is their attention to detail and commitment to customer satisfaction. The staff was knowledgeable and provided valuable advice on the appropriate type and quantity of concrete needed for our project. They were also responsive to our inquiries and provided excellent customer service throughout the process.
The pricing offered by AA Concrete is competitive, making them a cost-effective option for our construction needs. They were transparent about the costs involved and provided accurate quotes, which helped us budget accordingly.
Overall, my experience with AA Concrete was outstanding. Their professionalism, high-quality products, and exceptional customer service make them a top choice for concrete supply in Hounslow. I highly recommend AA Concrete to anyone in need of reliable and top-notch concrete services.
Submitted by Biblioteca Digital Para Emprendedores on 07/17/2023
Love this company! .The concrete itself is excellent, and the service is outstanding. By far the best concrete in London! And in terms of cost, it's definitely worth it. The greatest spot to look if you're seeking for concrete services is unquestionably here. Amazing service, beautiful concrete, and remarkable pricing, as already noted. In addition, the staff is incredibly helpful and kind, and the things are delivered quickly. Worth every single penny.
Submitted by Vivek Kumar Modanwal on 05/22/2023
