Submitted
by George on 01/18/2023
5 Star Testimonial by George
Brilliant service from Jake from start to finish. My new house was meticulously inspected & lots of problems were discovered, some serious. He must have spent about 13 hours at my property. The report itself was very comprehensive & well presented. Considering the time & effort he put into his work, I think Snagwise is excellent value for money.
Acuro snagging were absolutely amazing!! In the boiling heat this weekend a fantastic job done, very professional and polite and I would not hesitate in recommending this company.
Submitted by Victoria Newbery on 07/20/2024
Excellent service, the inspection was extremely thorough and picked out things we would never have noticed on our own. The report was detailed and comprehensive. Thank you so much!
Submitted by Danielle Cairney on 06/16/2024
Excellent professional service. Jake and Marc were extremely thorough in their inspection and uncovered quite a number of issues in our new build.
We commissioned Acuro to conduct the platinum survey 1 day after completion as we wanted to get the snagging list sent to the developer as soon as possible to allow time for rectification.
Communication was excellent throughout. Our new build was particularly complex and therefore required almost 2 days of work. Jake and Marc kept us informed of the progress of the report and Jake called to explain the issues in a way that we could understand (not being familiar with construction/NHBC standards etc.)
The report was very detailed with clear pictures marked to show where the issues were and these were also categorized into High, Medium, Low to better understand areas of focus. Would definitely recommend them. Definitely recommend the investment as better to know the issues early on for the developer to address.
Submitted by Anthony K on 03/13/2024
I wish there were more stars to give here.
I was hesitant to book a snagging survey on our new build because given the NHBC sign-off, I assumed it would be finished to a good standard.
Looking at the prices it felt like a lot of money, but after speaking to Jake he was able to talk through the options and I chose the Gold Survey.
I want to be clear, this survey was worth every single penny we paid for it.
Brilliant customer service from start to finish. Jake and Marc were here ALL day and thats not an exaggeration.
They were so thorough and the report layout was clear and easy to follow.
This survey has saved us thousands in repair costs, possibly into tens of thousands by the time everything is rectified.
If you are on the fence about booking a survey through this company, dont be, go ahead and book and you will not be disappointed with the service and quality.
Submitted by Katie Webb on 02/28/2024
Absolutely brilliant and highly professional job! I was initially uncertain about arranging a snagging survey after the completion, but I'm truly glad I did. Marc and Jake did an amazing job—thank you both for your fantastic work!
Submitted by Ashley on 11/28/2023
Marc and Jake did a fantastic job. They have an incredible eye for details, in fact I would say exceptional. The report was professional, comprehensive, clear and cross references industry standards.
From the initial contact to the final report you could not ask for better. Highly recommended
Many thanks - Mary
Submitted by Mary Massoud on 11/16/2023
Very late making the review but - we were very happy with the service provided by Acuro with our snagging survey. Jake took his time to make sure he’d covered everything he could, with quite a few things highlighted that were high importance for us to get resolved with the new build company. They were also able to fit us in at quite short notice and managed to get us our report in time which we were extremely grateful for. Would definitely recommend them.
Submitted by Rebecca Joscelyne on 11/03/2023
Jake was very professional arrived 5 minutes ahead of schedule and carried out a detailed inspection of our 3 bedroom house, he spent almost 10 hours to take look at every corner of the house and found so many issues which we never thought of such kind of issues. We are very happy with his service and the detailed report. If anyone looking for finding snags in their new built home we would definitely recommend Snagwise.
Submitted by Srikanth Patil on 12/24/2022
