Member Reviews

City Electrical Factors Ltd (CEF)

5 Star Review by wayne

Wonderful experience simply the best better than all the rest

Submitted by Wayne on Wednesday, Aug 28, 2024

City Electrical Factors Ltd (CEF)

5 Star Review by Alexandru Magirescu

Good service, good prices, friendly people and always available stock

Submitted by Alexandru Magirescu on Tuesday, Feb 07, 2023

City Electrical Factors Ltd (CEF)

1 Star Review by Callum Fitches

Useless. There can be a queue of 5 people waiting to be served and all the staff just sit in the office to the left having a laugh and a chat. Not like we have jobs to get on with.

Submitted by Callum Fitches on Monday, Jan 16, 2023

City Electrical Factors Ltd (CEF)

1 Star Review by Evaldas Bartkus

The branch is a disgrace to customer service. Came as first customer at 7am to pick up an order, been told our trade Acc has been stoped as it was in debt, called our office to sort it out and after 30 min it was cleared. Came back to store and seen a lot of customers, so asked the guy stacking the shelves to pass the message to the manager who was dealing with my order at the begining, that it all was cleard, but was told he is in meeting and phone call, which was a lie as I could clearly see the manager. So been told to wait in queue, this is now 45 min in store. When I commented abot on bad customer service, I was called rude and manager had started aggressively shouting at me that I was wrong and all. Eventually he told me, and he new that from the beginning, that they don't even have any of my items in stock anyway and it has to be ordered. So why I was been told to clear the account and pay for something if they don't even have items that I need for. Absolutely waste of time, stay clear from this store, very arrogant and rude staff.

Submitted by Evaldas Bartkus on Tuesday, Dec 07, 2021

City Electrical Factors Ltd (CEF)

5 Star Review by Sean

Great wholesalers, friendly staff with great technical advise and willingness to help you find what your looking for! karl and barney especially Highly recommended, London electrician services Ltd

Submitted by Sean on Friday, Sep 13, 2019