Submitted
by Adrian G on 03/26/2024
1 Star Review by Adrian G
Absolute waste of time... HX Platform protecting those who do not pay you for the work just because they post loads. Will not renew membership.
Excellent customer service.
I had a query about a change with our subscription and it was resolved within the hour.
Submitted by Nicoleta Scarlat on 09/05/2024
I haven’t got an account yet but I have been thinking of doing it. My big problem is people not paying drivers for their services. The only reply I see from the platform owners is we’re introducing payment system or whatever. This has been your reply to all these complaints since a year now. Have you not sorted it out or these replies are just automated. What’s going on??
Submitted by Enoch Donkor on 07/25/2024
Fantastic platform-I joined the Courier Exchange in 2017 with one 3.5 Ton van, I worked extremely hard and provided a exemplary service for other members.
In late 2018 I applied for our operators License and purchased our first HGV and upgraded our membership to the Haulage Exchange, again I worked very hard tramping all over the UK and tried to offer the best possible service with my limited resources to other members.
Today we have a fleet of 3 modern HGVS and employ 2 full time PAYE drivers, we also have a small warehouse/premises with secure parking for our vehicles.
Have always found the team at the Transport Exchange Group to be very friendly and helpful when we have technical issues or in rare occasions chasing bad debt.
Submitted by William Gardiner on 05/29/2024
It is now starting to become absolutely ridiculous with the amount of non payer's. The exchange are allowing anyone to join up with very little background checks relying on the useless trustd.if a company refuses to pay the haulage exchange will do nothing to help. It is a shame as the platform is excellent and very good way of getting work etc but unfortunately you will not get paid around 20% of jobs.
Submitted by Yusef Bilal on 01/25/2024
