Member Reviews

5 Star Testimonial by Mustafa B

Cool You is a five star product, service and team. It really takes all three to have a great offering and they've nailed it. I got my AC installed in October last year. It has worked incredibly well - cooling my large room in minutes, and keeping it cool over night and during hot days when I choose to use it. My flat has floor to ceiling glass windows with sun coming from the east, and can be a challenge to cool down but this unit does the job. I had a few minor issues with the product, and the team was incredibly attentive and quick to respond and attend my flat to fix it. It woks perfectly now. I love that I can control the AC through the remote and my phone/voice control. The team is a pleasure to work with. Thank you Jake, Elisha, Ellie and Steve!

Submitted by Mustafa B on Monday, Jul 15, 2024

Cool You UK

5 Star Testimonial by Aurora Aurora

Thank you CoolYou! The whole service was great, from first survey (Jake) to installation (Eugene and Nikita), along with the rest of the Team who were always supportive, helpful and timely in their communication. I highly recommend their service, they are well prepared, attentive, problem solving and it all worked out well.

Submitted by Aurora Aurora on Thursday, Jun 13, 2024

Cool You UK

5 Star Testimonial by Saumitra Ganguly

Every part of the AC installation process was a great process - from pre-sales, home survey by Engineer (Jake), payment handling to installation. Very rarely does one come across a company that excels in re-assuring the customer that they are in great hands. Cool You is one of them. I havent used the AC yet (since its still winter) but I am sure it will be a great experience. Thank you Cool You team!!

Submitted by Saumitra Ganguly on Monday, Feb 26, 2024

Cool You UK

5 Star Testimonial by Shiv Abbott

I contacted Savva at Cool You earlier this week to get AC installed. He answered all my questions in detail and very clearly over the phone and we did a FaceTime survey to check everything would be straight forwards for an install. Savva gave me all the options and was not pushy in terms of trying to get me to spend more (he actually recommended a cheaper option)! Despite being very booked up until June, he managed to rearrange things and had an open booking this same week! His colleague Elisha followed up with all the relevant details for the booking / payments etc and was very thorough and friendly. Finally the team arrived Friday morning promptly at 8am to fit the condenser in the cupboard and the AC unit in our living room above the door. They did a great job, worked very efficiently and respected our home, the place was spotless when they left! We’re really happy with the result and can’t thank everyone at Cool You enough! Maybe we’ll be back to get more units fitted in our other rooms depending on how hot this summer is! I’ve attached some pictures for anyone who got this far and is interested.

Submitted by Shiv Abbott on Friday, Mar 24, 2023

Cool You UK

5 Star Testimonial by Greg Davies

Have had 2 units from Cool UK for several years (one in bedroom and one in living room) and I am so pleased with their performance. It wasn't possible to have external units due to building type. The internal water cooled condenser is quiet and takes up barely any space in the coat closet. At night, the bedroom unit cools extremely effectively at its lowest setting and is virtually silent. The fit out was completed in a morning, with minimal disruption and the team cleaned up after themselves on completion leaving no mess. Delighted to recommend them

Submitted by Greg Davies on Sunday, Feb 12, 2023

Cool You UK

5 Star Testimonial by David Holloway

Great service from start to finish! Really helped in the initial design and scale of the installation. Technicians were very respectful of the property and the installation was done with minimum fuss and disruption. Overall an excellent piece of work!

Submitted by David Holloway on Wednesday, Feb 01, 2023

Cool You UK

5 Star Testimonial by James Mountford

I live in a typical new build two bedroom flat and I spent a couple of years procrastinating about if I should have Cool You UK's air conditioning installed. I wish I could go back in time and change my mind because the difference it has already made - despite being installed in the autumn and not having a full summer with it yet - has been amazing. From my initial virtual appointment through to the install, everything was faultless and communication was excellent. I'm happy to recommend if you live somewhere where it's not possible to install an external unit.

Submitted by James Mountford on Tuesday, Jan 10, 2023

Cool You UK

5 Star Testimonial by Ariana Lyons

Savva and the team offer a highly professional, reliable service at CoolYou and extremely effective cooling systems, our system is specially designed for awkward indoor-only spaces and works amazingly - definitely would recommend! Thanks guys! . My mum lives in a cramped third floor flat and our fourth floor attic room has reached painful temperatures during heat waves. The space is tricky as the walls on either side are steeply slanted and the flat wall space at either end is entirely covered by book casing. The windows open directly onto the slanted roof with a busy street below, making it impossible to fix any part of an air con unit to the outside of the house (as with most regular cooling systems). . Savva at CoolYou was the only company who was able to give us any solution with their fully indoor system. The cooling unit (70x65x15cm) is fixed to the wall inside the room (due to our slanted walls they first installed a backing board perpendicular to the floor), connected to a condenser located in the boiler cupboard, and from there connected to a water supply. Despite it being July our installation date was only four weeks out, and Savva came in person beforehand to see the space. The two guys who installed the unit arrived first thing in the morning and were able to run the pipes from the condenser through the walls into the waste water supply without having to do anything invasive to the bathroom walls - it only took them 3.5 hours to have the thing up and running. . The whole system works beautifully and is very easy to operate with the remote control with barely any noise (it also has a quiet setting which is almost inaudible). You can keep the windows open for fresh air without making it less effective, and its able to not only regulate the upstairs room but the cool air also makes a difference in the rest of the flat. . The difference is incredible - for the first time the upstairs room is by far the coldest part of the flat! Thanks so much to you all

Submitted by Ariana Lyons on Thursday, Aug 04, 2022

Cool You UK

5 Star Testimonial by Kimberly Bayliss

Cool You UK has changed our lives for the better. Our flat has always been hot in the summer and humid year round and there was nothing we could really do about it other than portable AC units (which never worked well) and dehumidifiers that constantly filled with water. It’s amazing what a great nights sleep you can have from having such fresh, cool air in your room! From our first phone call with Julian to the survey with Savva and the installation with Alex and his team, it’s clear they all take such wonderful pride in their product. We got two units in our 1350 square foot flat with one in the master bedroom and the other in the kitchen/dining area (which includes glass panels on the roof). The indoor condenser is then stored in our utility closet. Whilst the condenser isn’t completely silent, it is incredibly quiet compared to traditional outdoor air conditioning condensers. We plan to put a small amount of sound proofing around the unit and box it off with removable panels. The whole installation of the two units surprisingly took just one day (they told us it would be 2). They arrived at 8am and were finished by 7pm, leaving the flat just as we left it, but much cooler! The systems are also connected to your Wi-Fi, so you can control them with your smart phone. This was easy to set up with some help from Alex and very easy to use. You'll also receive a remote with each unit where you can adjust the fan speed, turn the display off the unit, etc. Even though we just have the two units in the flat, it’s amazing how they manage to cool the rest of the flat down as a result. I would highly recommend this to anyone like us in a conservation area where you are not allowed to make any external changes to your building. What a genius solution to the UK’s newfound summer heat and also a solution to the humidity! We will most certainly run this throughout the entire year purely to draw out all of the water from the air. Worth every penny!

Submitted by Kimberly Bayliss on Wednesday, Aug 08, 2018