Submitted
by Libby Chant on 02/16/2024
5 Star Testimonial by Libby Chant
We had 5 very large Velfac windows fitted to the front of our house. The team was very friendly and efficient and the results are wonderful. The work was completed to a very high standard and was carried out with very little inconvenience. We highly recommend
A very fine company using very fine products. We had 3 stages of new windows & doors from Composite Windows, using VELFAC product lines. These base products are good and Composite Windows, part of Westcott, did a very good job on surveys, design & installation. They turn up mob-handed (which is good!) in 3 liveried vans with 6 blokes and crack on in a steady manner. Then complete any finishing details, with matching staged invoices. A thoroughly good outfit!
Submitted by Alan Ponsford on 07/19/2024
The team at Westcott provided great technical support from initial enquiry through to installation of the velfac windows at an extension project. Thanks!
Submitted by Emily Johnson on 03/25/2024
I have had these windows and external doors for 12 years. One window was not fitted properly by the developer (not Westcott) and had been leaking and needed replacing. The window was on a 4th floor flat and access difficult. Westcott were recommended by Dovista and Westcott worked timely from survey to order and then to sync with scaffolders dates to install. The guys had difficulty getting the frame up to 4th floor but they stripped it down and hoisted it up to the 4th floor. The job was professionally completed in a day. I am very pleased with the result and would recommend Westcott. Particular thanks to the boys who were all courteous and professional- Adam, Gavin, Matt and Andy. The office staff were also prompt with updates. Thank you all.
Submitted by Chandra Nathwani on 03/19/2024
When ordering the windows, we made numerous changes along the way. They were very quick to update the order and help with questions along the way.
Their installation team was good and were able to overcome a few quirks in our existing house. I was doing the following on decoration works after the windows were fitted. A couple of aspects made it difficult to finish up around the newly installed windows. Shims and metal plates were left in need of grinding back in order to get a plasterboard back up against the window internally. This was perhaps inevitable however, due to the old victorian check reveals in the brickwork and some very out of square existing openings. On the whole we are very pleased.
Submitted by Robin Hewitt on 03/08/2024
This company contacted me two years after installing our windows to check whether we had any problems. I said they were fine except I had never been able to open one of the air vents. The next day, they happened to be working in the area and came round ready to replace the vent. In the event, that was not necessary and they applied silicon spray to all the vents to loosen them. They are now all open. This is exemplary customer service from a company that had originally installed them quickly and efficiently with little fuss.
Submitted by Philip Slack on 03/07/2024
Very professional team from the very first call! Great thank you to Gavin and Josie to make my projects a bit easier :)
Highly recommended
Submitted by Alessandra Di Simone on 02/27/2024
The whole process to achieve a modern set of bi-fold doors has been very satisfying and without stress.
The choice of windows was assisted by a visit to the manufacturers premises where selecting the style and technical specification was facilitated by the Westcott staff.
Our carpentry preparation work on the mounting framework was guided by a very experienced engineer who checked the alignment and confirmed that it was satisfactory.
Having lifted the very heavy panels to the upper floor terrace, the Westcott team carried out the installation without delay and to a very high standard of workmanship.
The result is that our tenants are extremely happy with the appearance and operation of the doors and our EPC rating has been improved significantly.
Submitted by Nicholas Colbourne on 02/07/2024
Start to finish Composite Windows UK were brilliant. From their varied showroom, helpful sales team to quality installers. A very stress free process would definitely recommend to anyone in the market for some new windows.
Submitted by Kieron Lovelock on 02/10/2022
