Submitted
by Mark C on 04/01/2024
5 Star Review by Mark C
I bought a second hand isabella awning but didn't get a chance to try it for a few weeks. When I did I discovered there was a small area where the stitching had failed (holding the central pole on the secondary inner rail)
I contacted Awning World and explained and Tom immediately arranged a courier to collect the canopy and had it back repaired to me within a week.
Would definitely recommend Tom and Awning World
By far the Best awning company we have found online! Fantastic communication from Tom, He even emailed me to check the dimensions against the caravan, which I thought was very personable. He took great care when wrapping the awning and clearly thought about it withstanding rolling around in the courier van. Nothing has been too much trouble, Nice to speak to a real person for a change And I would highly recommend this company if you are thinking of purchasing an awning absolutely fantastic communication
Submitted by Maxine Reason on 07/07/2024
Would absolutely recommend this company 5* so pleased with our awning off you Thankyou so much
Submitted by Susan Hann on 06/21/2024
First time doing business with you guys and due to a issue out of you control had a real head ache but you guys were great thanks so much for you help.. will post another review when we received and check but I'm sure it will be all fine ..your customer service was great will recommend any day of the week ...
Submitted by Chrisyal8ter on 05/28/2024
Ordered the Bradcot Classic 930 and was delivered in two packages within 48 hours.
Was kept updated via message on the website and email, and able to monitor both packages via online tracking.
It was clear care has been taken during the packing prior to shipment to ensure no damage during transit.
The condition of all components are effectively as if I had bought new last season, used for the season, then packed away for winter.
Cannot recommend this supplier enough!!
Submitted by Robbie Brown on 03/25/2024
Absolutely amazing service. Measured our caravan and ordered a used awning with an annexe for a very reasonable price. On delivery the awning and annexe zip were not compatible but on querying everything was sorted very promptly and efficiently. Highly recommend them 5* these people know how to look after their customers, can’t recommend them highly enough, I won’t go anywhere else for my caravan awnings, brilliant to deal with.
Submitted by Demic77 on 09/03/2023
Bought a Bradcot awning , found the staff very helpful with any query we had. Delivery was great and after inspecting our purchase was very pleased. Looking forward to getting away now. Would recommend this company.
Submitted by Roger Smith on 03/07/2023
