They have an amazing product, however the team are awful at responding to queries and resolving problems. Their customer service is pretty non-existent. Our pool has been in construction for 4 years now and Clear Water still haven't commissioned it (even though we chase them on a continual basis). We opted for a natural pool at an increased cost because they made it sound so great. Unfortunately we have been left with a half-broken, incomplete project. Very disappointed!
Submitted by Zoe Fox on Wednesday, Jul 03, 2024
Never had the courtesy to reply after 3 email requests. I would be reluctant to Choose this company. If they can’t reply to new customers how do they treat existing ?.
Submitted by D S on Thursday, Jan 11, 2024
Cutting edge technology leading the way forward in water stewardship
Submitted by Carrigan Chastain on Sunday, Aug 25, 2019
I have been around pool industry for 15 years. These guys are a breath of fresh air. Knowledgeable and innovative pioneers. They really are genuine. There is nobody around who can offer plant free natural pools. I am truly impressed.
Submitted by Greg Paclawski on Saturday, Mar 16, 2019
Great team, really helpful. Not a bad word to say about them and their products
Submitted by Simon Denny on Wednesday, May 03, 2017