Really unfortunate experience. Very much wanted to like this company and gave them tons of chances. Ordered a set of window covers from them and was given a timeline of 4-6 weeks. Called them 6 weeks later, no response. Called a week after that, and was told it would be looked into. Emailed two further times looking for the window covers and was told they were looking into it again. Finally gave up and ordered a set from another company. Waste of time.
Submitted by Brian Healy on Wednesday, Sep 15, 2021
Why are they moving to Palmer?? STAY FAR AWAY FROM MY HOME!!!!! YOU AND YOUR MEDIOCRE BUSINESS ARE NOT WELCOME HERE!!!!
Submitted by Emily Dixon on Thursday, Aug 29, 2019
Not cheap (what is...?), yet worth every penny. We had AT&T make several customized items over the years, and have always been super pleased. Great folks on the phone when you call, eager to assist. Craftsmanship is most excellent. 10 stars!
Submitted by Arno Krumm on Tuesday, Jun 26, 2018
Alaska Tent and Tarp do not just do tents and tarps. They went out of their way to help an Anchorage student precision shooter with custom sewing on his heavy shooting jacket. This is a true Alaskan business looking to serving our community with uncommon needs and doing it with a smile. Thank you; Ron, Wrangle and Katya
Submitted by Katya on Tuesday, Apr 03, 2018
Wow! All I can say right now is- WOW! The customer service I just experienced was OUT OF THIS WORLD AWESOME! Tonight I went into Alaska Tent and Tarp in hopes to find a couple of one off fasteners in hope I could Jimmy rig a netted dog barrier project for my truck. Not only did they actually have the couple pieces I needed BUT they took the time to listen to me and helped me come up with a solution to my issue. The personalized customer service from Alaska Tent and Tarp should be enough to get you in their front doors.
Submitted by Matt Sanders on Wednesday, Jul 19, 2017
These friendly folks helped sew a bucle onto my daughters backpack. Best of all they did it on short notice and at less than $10. Super responsive friendly staff. I wish could watch them sew in action.
Submitted by Oscar Avellaneda-Cruz (Ave) on Thursday, Jul 28, 2016
Had these guys repair some gear for me a while ago. old job, well priced and nice to deal with. Good people.
Submitted by Expeditions Alaska on Thursday, Nov 07, 2013