Submitted
by Chris Barker on 04/18/2024
5 Star Testimonial by Chris Barker
Crosby is my go to electrical company in Montgomery. I have found the staff at Crosby to be organized, considerate, knowledgeable and honest. I call them every time I need electrical work done in Montgomery and they have never let me down.
Great Company
Thank you so much Crosby Electric for lighting up my life again and for all your expertise help. I'm looking forward to working with you again soon. Your prompt response and efficiency are appreciated.
Submitted by Debra James on 06/09/2024
Travis has been the technician that Crosby Electric has sent our way on several occasions. Each time he has been punctual, courteous, and resolved the issues we had. No one wants to have a need for electrical repairs, but when you do, Travis and Crosby Electric get the job done!
Submitted by Shan Stallings on 08/07/2023
I am extremely disheartened! Especially after listening to their recording when you first call in and are on hold. I'm a retired 30-year female military veteran, and Christian. For me this is an emergency. The technician didn't seem to have any problems with fixing my issue. We talked extensively about parts and what I needed and we were in agreement as to what needed to be done. He even had parts in hand and was prepared to come to man Hope Hull when they sent him on another call in Montgomery. I have even dealt with this technician before and his service was excellent. In the past I have had excellent service excellent customer service and excellent payment history. Last night my power went out. I called early requested service. They said the technician would call me.
Technician had the part and ready to come to me next. They sent him on a call in Montgomery. This is on a Friday at 2:45 the lady calls and tells me that if I cannot pay them upon service the guy could not come out. About an hour and a half before this.... due to previous commitments... I had requested possibility of writing a post-dated check for the first since I don't get paid until the 1st.
Bottom line is because I requested to give them a post-dated check because of my previous commitments this month that would use a lot of my money. They refuse to send anyone out because it was Friday and after 3:00 which would make it over time now, and they were scared I wouldn't pay them even though I told them I had a debit card or a check that they could get the money immediately because I had arranged other monies into my account after the initial request for them to accept a post-dated check. I was told they would accept the post-dated check for regular hours but not for overtime pay. Even though I told them I had the money in my account. I asked the young lady I was speaking to if she had talked to her supervisor. She stated that because I had asked for the extension they could not accept the risk of me not paying. Even though I told her I'd arranged money and put it into my account.
Bottom line is they didn't think I had money so they refused me service. And they couldn't estimate how much it would possibly cost even with it being overtime, even after the technician has the parts and new what needed to be done. She, or they were not willing to try and guesstimate how much it would possibly cost even if I had the money in my account.
Submitted by Rose Cushman on 03/17/2023
I cannot say enough great things about this company. My husband and I are doing some upgrading in our home. This required replacing almost all of our light fixtures, some being relocated. It was a two step process. The electricians took everything down, my contractor patched the ceiling, and then the electricians returned to install the new fixtures. Terry and Colin were my technicians. They were on time, efficient, and very communicative. When installing and relocating the fixtures, they were meticulous in their measurements to ensure the fixtures were in the proper place. They spent a great deal of time here making sure everything was perfect. When I got the bill, I was actually shocked it was not more. However, with zero knowledge of this industry, I had set myself up for it to cost a fortune. Very affordable, thorough, knowledgeable, and professional. Highly recommend. After everything is painted, they will be returning to replace all of the switches as well. A++++ service, and it takes a lot to impress me.
Update: The replaced all of the plugs and switches, and even added in some new configurations for me. I bought all the wrong metal, and they were able to supply the correct metal so that everything would be up to code. I had the same two gentleman, and they were excellent. Highly recommend!
Update March 2023: Had Crosby replace several fixtures in out lake home, but I was most impressed with their outside the box thinking for getting a plug behind a TV where there was no wall access. Attaching pictures. You can't even see the cheat they added, and it looks SO much better!
Submitted by Kimberly Sabel on 03/16/2023
Unlike their local competition, an actual human answered the phone. They had an electrician onsite same day. Due to the nature of the issue they had to come back the next day to finish. The electrician and his apprentice were very professional, knowledgeable and efficient. Their pricing was very reasonable. 10/10. Great company and great people.
Submitted by Paul Hyatt on 02/21/2023
Called Friday , scheduled appointment for the following Tuesday , electrician Mathew and his assistant Jose showed up timely , introduced themselves and went over the entire project which consisted of electrifying a pool heater , fixing three outlets and installing a outdoor outlet . They were excellent in their explanations, jobsite cleanliness and were extremely efficient in their performance and were $400 less expensive than Trustworthy Electric that walked away from my job after I gave them a green light to perform the work and had been promised that they would complete the work the same day .
Way different experience with Crosby , should have used them from the start but now they will be the only electrical contractor I call .
Submitted by Robert Rego on 11/08/2022
Upgraded the Electric service to my son's house. Vince and Dave went above and beyond. Highly recommend for all your electrical needs
Submitted by Marvin Byrum on 08/06/2021
Just had several items on my "to do" list that needed attention. Crosby Electric sent Travis out and within 3 hours I can mark those items off my list. New front porch light, new exhaust fan in guest bathroom and check out another item. Besides the quick and dependable work, Travis and the other young man who came are very professional and well mannered. They were a joy to be around. Thank you Crosby Electric.
Submitted by Jean Percival on 11/06/2019
