I can’t say enough good things about Louie. He got here a little before 10 pm and left close to 11 pm. Not because he was late, but because that’s when we needed him. Plus, he charged the same as if he came at 10 am. Super nice guy. I highly recommend.
Submitted by Joe Woodard on Friday, Jul 05, 2024
This man is very good in what he does,he honestly came to fix my refrigerator, 3x and I missed him and he still cane back. Kudos ? he's My refrigerator man frfr
Submitted by Pat Stitts on Monday, May 27, 2024
Called Louie when my Hisense frig stopped working. Even though he was booked solid with other clients, he graciously took the time to question me about my problem and gave me explicit instructions how how to fix the problem myself, saving me the cost of a house call. Louie will definitely be my goto guy for all my future appliance repairs. Highly recommend!
Submitted by Wade Spradlin on Sunday, May 05, 2024
I spent a week searching for a bake element for my oven. I spent a day calling around to see if anyone carried the piece that I needed and could actually tell me what I needed from a description since my stove is so old all of the manufacturers info has disappeared. I can not remember the very nice man’s name who returned my call, but he told me what I needed, gave me a couple of options as to where I could get it, and spent much longer than he had to assuring me that I wasn’t going to burn my house down when I changed the element out. You just don’t find customer service like that any more, especially when there is nothing in it for the business. Thank you American Appliance for being so kind to me. I now have my oven back and I can get back to baking and doing laundry.
Submitted by Joni Williams on Wednesday, Dec 20, 2023
I called Mr. Louie about our Samsung refrigerator not working. He asked me several questions then he said before you pay me for a service call try what I tell you and wait 24 hours to restart it and see if it starts working again. He said if it doesn’t work then I will be there to check it out. The next day after starting the refrigerator it is working correctly. This is a very honest and professional gentleman that doesn’t want to charge you if he can tell you how to fix it yourself. We will use Louie for all our appliance repairs in the future. May God richly bless you Louie!! The Smarts Piedmont
Submitted by Lagita Smart on Thursday, Oct 12, 2023
My dryer quit heating and I needed it right away. I had called 5 other companies before I found them . He was the only one who advertised same day service and kept his word. Everyone else was 3-5 days out. They are such nice people as well and gave GUARANTEED QUALITY work. I mean, not many people do that anymore. BEST APPLIANCE REPAIR EVER!
Submitted by Gigi R on Friday, Jul 07, 2023
Louie takes appliance repair to a new level. You think you are just needing a repairmen when in reality you need a friendly repairmen that you can trust. That’s Louie. Professional, responsive, and works with a smile on his face. He made my 13-year fridge work like new! If you need a handyman that will get the job done, look no further! Call Louie
Submitted by Andrea Eldridge on Monday, Jun 26, 2023
I called Louie a few days before Christmas at 4:45 p.m. regarding our refrigerator & freezer that was not cooling. He was on a commercial call but gave us a tip that might help until the following day, which it did. His wife said he would be out the next day. They came within the timeframe promised and immediately knew what the problem was. He called to find the new part and came back to repair it the same day. He even called the following morning to see if it was cooling properly. Louie was very prompt and pleasant to work with. We will consider him our go-to appliance repairman. We highly recommend him for his services. Thank you Louie for saving our Christmas family meal! God Bless you!
Submitted by Ann Green on Wednesday, Dec 21, 2022
This man was very helpful. He will be my go to anytime. He saved me money and spent his time. Could not ask for any better service. He helps woman, when I couldn’t get help.
Submitted by Brenda Mckimm on Saturday, Aug 06, 2022