Member Reviews

5 Star Testimonial by Stephen Tomlinson

Very happy with Curtis--communicates well, reliable, friendly, helpful with problems, effective and efficient. Our pest situation has never been better.

Submitted by Stephen Tomlinson on Tuesday, Jul 16, 2024

Burnum-Hahn Exterminators Inc

5 Star Testimonial by Aaron Barnes

Curtis continues to do a great job! Anytime that we’ve asked him to look at a potential problem, or had questions about pests, or anything pest related, he has been “Johnny-on-the-Spot” and helped us resolve those issues quickly. Thanks Burnum-Hahn!

Submitted by Aaron Barnes on Monday, Jul 15, 2024

Burnum-Hahn Exterminators Inc

5 Star Testimonial by TRIP

These guys at Burnum Hahn are excellent. Total professionals that take pest control seriously and work to make the customer satisfied. I have been a customer for 3 years now and am very satisfied with the services they perform.

Submitted by TRIP on Wednesday, Jul 03, 2024

Burnum-Hahn Exterminators Inc

5 Star Testimonial by Hannah Travis

The Hahn’s and the entire staff are so nice and helpful with any questions and concerns I have. The technicians are courteous and always make sure I am well taken care of! I could not recommend a better company!

Submitted by Hannah Travis on Friday, May 17, 2024

Burnum-Hahn Exterminators Inc

5 Star Testimonial by Misty Weekley

Burnum-Hahn always gets all of my issues handled quickly and efficiently. They are a great company with amazing staff. I had carpenter bees and they have treated and fixed my problem! Now I can repaint my door and not worry about the bees anymore.

Submitted by Misty Weekley on Wednesday, May 01, 2024

Burnum-Hahn Exterminators Inc

5 Star Testimonial by Allison Gage

I highly recommend using Burnum-Hahn for your pest control needs. We have used them for 10 years and have been very happy with their services. The people who come out to do the inspections have all been professional and very nice. They have always been respectful of our home and property. We have no plans to ever use another pest control company!

Submitted by Allison Gage on Tuesday, Apr 23, 2024

Burnum-Hahn Exterminators Inc

2 Star Testimonial by David Nunn

BURNHAM HAHN WASTED OUR ENTIRE DAY Burnham Hahn Sentricon System maintenance. Any other year, I would rate Burnham Hahn a five star. We’ve used them for two residences in Tuscaloosa. Today was our day. We were told and notified arrival 8-5. Comcast in their worst days was better than that. My wife called the office and reminded them that would wait and give the technician the check. We waited and waited. Finally after noon I called to inquire when he would arrive. The answer was between 8-5. I knew he wasn’t coming before 1pm because it was 12:58pm. I asked again and was told after 3:30pm. We had waited the entire day. If Brian, the technician, had taken a minute to call and text us to notify us of his time of arrival, we could have enjoyed our day. He knew we were waiting for him to pay him on arrival but he didn’t care his client was waiting the entire day. Instead Brian blamed the office. When we lived in Florida, we used Bryan Pest Control. The technician would call first thing in the morning to give us the arrival time. In addition, he would call to tell us he was on the way. Burnham Hahn, my suggestion is customer service training for the technician and evaluate your procedures. Ben Colburn has terrific customer service skills, I’m sure he would share with Brian. Ben is a real credit to your company. I’m sure he notifies his clients of his arrival time.

Submitted by David Nunn on Friday, Apr 19, 2024