Marlon always sends an apt reminder the day before, texts to let you know when he is on the way, and is professional when he is in our home. He is great at explaining the appliance issue, giving a quote to fix and even recommending preventive maintenance so the appliance lasts longer! His customer service is superb!
Submitted by Cathy Buhring on Monday, Jul 15, 2024
This is second time I have worked with Appliance Mechanic. Service is excellent. Marlon Keller is always on time,willing to explain what the problem is and is honest in letting you know if it's worth repairing the older machine.
Submitted by Carolyn Woodie on Thursday, Jul 11, 2024
Excellent service from knowledgable technician at a very reasonable price - doesn’t get much better than that. Marlon came when scheduled, took care of business and explained what he was doing, and why, as he went along. Hereafter, he will be doing ALL of our appliance service work.
Submitted by Ralph Cleage on Wednesday, Jun 19, 2024
Was a pleasure to meet Marlon and Justin. Marlon diagnosed the problem with the refrigerator, cleaned the condenser coils, and quoted me the cost of replacing the control panel and sensors just in case they might need to be replaced in the future. Great work and great guys. I appreciate them very much.
Submitted by J Warren on Friday, Jun 14, 2024
Excellent service. Arrived on time. Professional. Marlon was upfront about issues and costs to repair allowing me the opportunity to decide if repair was worth cost. Appreciate his honest recommendations. We will use again if needed. Definitely recommend.
Submitted by Linda Wade on Tuesday, May 28, 2024
Marlon was professional, punctual and priced fairly. He worked quickly and solved the problem the first try. I would highly recommend him. I felt safe in his company. This isn’t my first time to have Marlon fix something. He is just my go to man now. My mom has since used him too. If something isn’t working call him asap and get on his calendar.
Submitted by Sally Jean on Tuesday, May 28, 2024
Marlon came out right on time, checked my refrigerator and gave me the two options, pay a lot of money to have a new compressor put in, or get a new one. I opted to get a new one. I appreciate his honesty. I would not hesitate to recommend him to anyone.
Submitted by Walt Setzer on Thursday, May 16, 2024
I would recommend Appliance Mechanic to anyone looking for appliance repair. Marlon arrived on time to inspect and diagnose two different appliances. For one of the appliances, he showed met the the cost of replacing the necessary part would likely exceed the cost of purchasing another one. He repaired the other appliance quickly and professionally. In addition to providing great service, Marvin is a great guy and very personable. I would definitely use him again.
Submitted by Janet Olsen on Friday, Apr 19, 2024
The refrigerator and stove are both 20 plus years and STILL kickin! We love Marlon and April! Not only is their expert service top notch, but we get an honest appliance education as well! Thank you for all that you do! A company with integrity AND professionalism like yours is VERY rare and hard to find today!!!
Submitted by Meisa Tien on Thursday, Feb 15, 2024