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Benton House Carpets & Tile Reviews

Submitted by Caroyn Nichols on 04/12/2017

5 Star Testimonial by Caroyn Nichols

Overall

They have the most beautiful styles of tile and flooring! Wonderful to work with! Did a fantastic job and are reasonable priced! I would definitely recommend them to anyone!

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5 Star Testimonial by J Penta

I read a story online that the owner helped a mother and children with a flat tire on the side of the road and made sure they were safe. It touched my heart. God is so good. Please shop here! Below is what she said. I included the picture she shared too.
"Please delete if not allowed but I just would like to send a praise for this guy here. God still have his angels here on Earth. His name is Rob and last night I had a blowout on Walton in front of his store with my girls in the car. He jokingly said, “You can’t park here.” ? He got out of his truck and helped me. He even gave my girls and I a ride home since it was so late and made time out of his day today to make sure my tires got replaced. A total stranger. I literally cried in the car, so if you ever need some carpet or tile PLEASE do me a favor and shop with Benton House Carpet and Tile ?

Also, the way he spoke of his wife and family literally made my heart smile. There are still good people out here and I’m so grateful God relocated me here from LR. Be blessed everyone."

Submitted by J Penta on 08/04/2023

5 Star Testimonial by Tracy Clark

In this day and age it is rare to find a business that is not so focused on making money that they forget about kindness and decency, but I am here to say Benton House Carpets & Tile is one. Mark was so helpful today! Highly recommend this store !!!

Submitted by Tracy Clark on 07/01/2023

5 Star Testimonial by Stacy Smith

Mark and his team are great! We are very pleased with the end product. Mark goes above and beyond for his customers! If you need flooring, buy here!

Submitted by Stacy Smith on 06/04/2022

5 Star Testimonial by Cindy Bentley

I had flooring installed throughout my house. They were professionally installed and they look absolutely beautiful. One year later, I am still very happy.

Submitted by Cindy Bentley on 04/30/2022

5 Star Testimonial by Phil Walker

Just got my floors done and they look amazing. Great service and price. Highly recommend.

Submitted by Phil Walker on 12/13/2018

5 Star Testimonial by Michelle Green

Mark Gilliam helped us out It was close to 2pm on Saturday, we needed a carpet piece. Not a big sale,, but he was willing to stay to make sure we made it to the store before closing up and was so polite and helpful. Good old customer service! We bought our wood floors from Benton House years ago and when we are in need of more flooring, this is the place for us! Thank you Mark!

Submitted by Michelle Green on 09/08/2018

5 Star Testimonial by Yvette DuVall

They were wonderful to work with, did everything in a very professional manner..and I have very high standards. Installers were great and did a WONDERFUL JOB!!!

Submitted by Yvette Duvall on 02/11/2017

1 Star Testimonial by Josh Norton

I would truly give negative stars if I could. Where do I start. Do I start where the work was terrible at best. Or do I start with their employees threw a large party at our investment property? They knew I was out of town and the only person in town was my wife with our small children. The only way we found out was thankfully the neighbors had the cops come? Or do I start with that they came back the next night and broke a window to gain access to the property again? Causing over $4000 worth of damage to bathrooms, sheet rock, flooring, and busted bottles and trash everywhere. This time I filed a police report and filed a complaint with the state Attorney General. Since the company used an "Independent Contractor" to do the installation they had no liability! EVEN THOUGH I HAD TEXTS AND VOICEMAILS SAYING THAT THERE PERSONNEL DID THIS FROM THE MANAGEMENT OF THE COMPANY! ON TOP OF THAT NOW THEY ARE THREATING TO PLACE A LIEN IF I DONT PAY THE OTHER $3000.00 for the installation!!!! ARE YOU KIDDING ME!? Going to file a lawsuit with my attorney as I type this. They could have admitted that they made a mistake allowing employees to do this, figured out a plan to make amends and moved on with business. But thats sadly not the case. I will update when I get all the paperwork back and what the courts say!

DO YOURSELF A FAVOR AND USE SOMEONE ELSE or ELSE!!!!!!

Submitted by Josh Norton on 02/09/2017