Submitted
by Breaking Bread on 06/19/2024
5 Star Review by Breaking Bread
Techs that came out were professional and thorough when helping me sort out an issue with my system. Saved me time and a lot of head scratching! Thanks!
We use them at our house and our office! So friendly and always so helpful. Chad Pyle our salesman went above and beyond!
Submitted by Matthew Mock on 05/20/2024
I truly appreciate and recommend this company because they are local and very professional !!! Ask for Chad P he is the one that set up my security with my business and home, he was very professional and explained everything to me. I love that I have someone local that takes care of everything and you can call them anytime, day or night with questions or concerns !!! Piece of mind for me and they made it so easy !!! Thank you guys !!!
Submitted by Eric Woodard on 05/10/2024
They were able to use my existing alarm equipment and change my service over very quickly. The salesperson and technician were very professional. It was important to me to have someone local to monitor my alarm system.
Submitted by Kelly Pyle on 01/17/2024
Ridiculous one sided contract, overpriced monitoring, high pressure sales and in my case extortion
I bought a home over two years ago that had a perfectly good alarm system already installed. When I recently contacted Alert Alarm (they had monitored the house for the previous owner) they were happy to talk and showed up unannounced the next day and began messing with my system while I read through a very one sided three year contract with automatic one year renewals at what seemed to be a high monthly price. I wouldn’t sign and checked around. Apparently there are several national companies willing to do the same monitoring job for one quarter the price and without any contract. Once I informed them that I was going with someone else and asked them to release or transfer my cell modem to my new monitoring company, nobody at Alert Alarm seemed to know how to do that. Finally after several days and numerous calls their salesman called me back and tells me the owner is willing to release my cell modem for $200. Just to be clear it’s my equipment, I owe them nothing but they will try to hold my modem hostage.
Submitted by Charles Haddock on 12/01/2023
