Member Reviews

5 Star Testimonial by MerryJon52

Riley Hays roofing did an outstanding job replacing the wooden roof on our home with new cedar shakes making use of the existing (and expensive) copper caps & flashing. They cleaned up as the job progressed so we did not live with a mess. They covered all items in 2 attic spaces to prevent damage. We are very pleased with their work and professionalism.

Submitted by MerryJon52 on Thursday, Jul 11, 2024

Riley Hays Roofing & Construction. LLC

5 Star Testimonial by Brett Wingfield

Hired Riley Hays for some metal roofing and gutter repair / cleaning. Jorge Garcia is who I worked with and he was great. Updated us every step of the way and continued to work on things until it was done correctly and to our satisfaction. I will definitely be using them again in the future and highly recommend.

Submitted by Brett Wingfield on Saturday, Jun 29, 2024

Riley Hays Roofing & Construction. LLC

5 Star Testimonial by MissTiffanyM

Jorge was amazing and very professional. He explained everything to me thoroughly, helped me decide what gutters were needed for my home and just overall made me comfortable with the process. The workers that installed the gutters were also very nice and professional. I am super satisfied with the work. They are seamless indeed!

Submitted by MissTiffanyM on Sunday, Jun 09, 2024

Riley Hays Roofing & Construction. LLC

1 Star Testimonial by Keith Bracy

They refused to back up their work, so they lost future business from us. They want us to pay them to fix the product of poor fit and finish from previous work they performed. We hired Riley Hays Roofing & Construction to repair loose shingles on our roof, repair rotted areas around the chimney, seal areas where the chimney had deteriorated, and install a copper cap on the chimney to ensure that animals (namely bats) couldn't get in. This was December of 2021. The work was completed and they were paid in full January 2022. When the work was completed, the chimney cap looked great from the street, however there was a gap between the masonry (the chimney was constructed of stone in 1940) and the bottom of the chimney cap. The gap was only noticeable when standing on my top step looking directly up at the chimney, so I didn't sweat it. In spring of 2023, small brown bats began to roost in the gap created by the installation of the chimney cap. I thought we were done with them, as that was one of the big reasons we installed a screened cap on the chimney in the first place. Bat droppings were falling on my front porch. I really like bats while they're flying around eating bugs, but their droppings on our porch were a potential health hazard. I called and spoke to the receptionist, relayed my concerns, and was informed that the animals would need to be gone before the work could be done. Fine. I called an exterminator that specialized in bats, squirrels, and the like. $1800 was the estimate they gave. I spoke with another exterminator about an estimate, and he (a real good ole boy) told me that he could do the work, but that particular variety of bat would likely leave when it got cold enough. I did my best to keep their droppings swept (usually twice daily) off my porch through summer and fall. The last of the bats left in December 2023. I contacted Riley Hays Roofing in February 2024 when the weather started improving. I have a few loose shingles on my roof that I need repaired, and would like the gap around the chimney closed off so animals couldn't get in. A representative from Riley Hays came out for an estimate on Wednesday 3/6/2024. He was an hour late, and only returned my call after I called the office to see where he was. My wife was having to wait, because we'd scheduled the time so she could be at the house on her lunch break. We received an estimate on Friday 3/8/2024 via email. I phoned the representative to speak with him about it, and told him that I was fine with the estimate for the shingle repair, but didn't feel that it was right for me to pay them again to fix work they'd done previously. That just doesn't seem right to me. The representative went in great detail about the steep pitch of my roof, all that would be involved, etc. I reiterated that I wasn't planning on paying them to fix work they'd already done. He told me that he would speak with the owner of the company about it and that I would receive an updated estimate on Monday. Now it is Thursday 3/14/2024, and after receiving no further contact from Riley Hays Roofing, I (again) initiated contact to follow up. When I received a call back from the representative, he informed me that they wouldn't be doing what would amount to "free labor" to alleviate the situation with my chimney. The previous job had cost us over $3700 that we paid promptly. If I weren't getting ready to pay them for other work on my roof, and they wouldn't be on site working anyway, maybe I could come closer to understanding this. I informed him that his company had lost the current job as well as any future business from me. From the lack of communication throughout the process and lack of willingness to even consider backing their previous work. I don't think this bothers them, so here's my Google review.

Submitted by Keith Bracy on Thursday, Mar 14, 2024

Riley Hays Roofing & Construction. LLC

5 Star Testimonial by Barbara Raney

I am extremely satisfied with the work Riley Hays Roofing did at my house. Mr. Riley worked me in because I had an "active" leak, the work crew was fantastic, the price was very reasonable and they truly did leave my yard better than they found it. Highly recommend.

Submitted by Barbara Raney on Sunday, Feb 25, 2024

Riley Hays Roofing & Construction. LLC

5 Star Testimonial by Jonathan Walterhouse

Jared and the team are top notch professionals. Jared was thorough in answering all of my questions and willing to help me think well through the myriad of options for our roof. Even though winter weather forced a rescheduling of the work, their staff was prompt to touch base as soon as it was apparent they would not be able to meet the agreed upon schedule. During the day of roof replacement, their crew was thorough in prepping the perimeter of the house by covering plants and even taking down our patio lights to avoid damage from falling shingles. Although I hope to sell this home before we need another roof, should we find ourselves needing another roof in their service area in the future, they’ll be the only call we make.

Submitted by Jonathan Walterhouse on Thursday, Feb 15, 2024

Riley Hays Roofing & Construction. LLC

5 Star Testimonial by Steven Franjesevic

Riley Hays Roofing & Construction replaced my roof after it was damaged in a hail storm. The materials used were made in the USA and came with a decent warranty. Communication throughout the process was top notch and the cost was competitive. Highly recommend! Thank-you!

Submitted by Steven Franjesevic on Wednesday, Jun 22, 2022

Riley Hays Roofing & Construction. LLC

5 Star Testimonial by James Jackson

I was very impressed with the responsiveness of everyone involved with this process. We needed a new roof installed on a 6,000 square foot flat roofed office building. I called on a Monday morning early, and by 12 noon Anthony Tippin, project Manager, had arrived to start estimate. Received quote by end of day. Work started about 10 days later with delivery of materials. Over three days a crew of six took off old roof, installed plywood decking, followed by rigid foam insulation, roof top ventilators, and white membrane cover. I think Anthony and crew went above and beyond to insure we have a new roof that will keep us in the dry for many, many years. They cleaned up very thoroughly and even patched some places in the asphalt driveway damaged by wheels of dumpsters. We are completely satisfied with the job they did and the fair price they charged. We highly recommend them. James Jackson

Submitted by James Jackson on Tuesday, Aug 11, 2020