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The Countertop Store Reviews

Submitted by Lenny Dudley on 05/14/2024

5 Star Testimonial by Lenny Dudley

Overall

They did an absolutely beautiful job in our kitchen at the church and my house! If you need some new counter tops- these are the people to call!

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5 Star Testimonial by Gorge Morales

Very nice people
Cici and Lesleigh were very helpful
When I tell ya my kitchen is gorgeous and was done in timely manner I definitely recommend them to help get what you need ???

Submitted by Gorge Morales on 07/15/2024

5 Star Testimonial by Jaishun Mcbride

I LOVE THIS PLACE WITH THE NEW OWNERS EVERYTHING IS MORE PROFESSIONAL I LITERALLY GOT MY ENTIRE KITCHEN DONE AND EVERYTHING WAS AMAZING THE COUNTERTOP SHOP WILL BE DOING MY WHOLE HOUSE

Submitted by Jaishun Mcbride on 07/12/2024

5 Star Testimonial by Charles Pugh

We are very happy.

Submitted by Charles Pugh on 06/25/2024

5 Star Testimonial by Patty Smith

Great service
Jason was easy to work with
Love my new updated bathroom counter top

Submitted by Patty Smith on 05/30/2024

5 Star Testimonial by Peyton Davis

Anyone doing remodeling, I highly recommend these guys. They did an amazing job, along with a very friendly crew. They had these countertops installed and marvelous in no time at all!!! And all for great prices to!!!!

Submitted by Peyton Davis on 05/22/2024

5 Star Testimonial by Alanna Rideout

Super fast great prices and did great work. I will most definitely refer them to whoever will listen

Submitted by Alanna Rideout on 04/29/2024

5 Star Testimonial by Precious Jones

I just want to say they did a beautiful job doing my mother's countertop, they are very patient, and they gone get the job done.

Submitted by Precious Jones on 04/29/2024

1 Star Testimonial by Annette Curry

DO NOT USE COUNTERTOP STORE!!
I am sad to make a review in such a negative manner re: my experience.
It was a 3 1/2 month waste of my time & beyond frustrating … all for only a 3’ x 5’ table top. Customer service was the worst I have ever experienced (except for Lesleigh, who was new) & even the owner would not honor the offer that was made by his employee (will refrain from mentioning his name). There were so many things that transpired over this time period to even mention. But I never received what I was promised (on several occasions) & not treated with respect or fairly, in the slightest.

Submitted by Annette Curry on 10/23/2023

5 Star Testimonial by JoLynn Gherkins

Originally went in thinking I wanted quartz, and got steered another direction.. honestly, i couldn’t be MORE HAPPY with the end result. What a gorgeous addition to my new salon space. They worked so quickly. I had time constraints and the countertop store and their staff delivered. Excited to continue to add to my space with more beautiful countertops from the only place I trust in central Arkansas!

Submitted by Jolynn Gherkins on 05/28/2022

1 Star Testimonial by Dave Musial

NIGHTMARE - A blueprint was provided for the shape of the bar and it was cut wrong (luckily the slab was still to big) then I had to endure the owner screaming at me it was good enough. I insisted it be made to print so he finally reworked it and it turned out good. 3 of the countertops were cut out of square so they had to be taken back to the shop to be reworked, the tops that were to small had to be replaced. He has an impressive computerized CNC machine to machine edge profiles however it put chatter marks and flat spots in the edge which looked terrible. To correct this my countertop edges were reworked by hand to smooth it all out (only because I insisted )
The installers are subcontractors not employees and they had to work hard to make this mess work out. Three different trips to my home to attempt the install. Rodney also quoted they would start on fabrication three weeks after authorization it was 3 MONTHS before the install was completed!!!

Submitted by Dave Musial on 09/11/2020

5 Star Testimonial by Mark Baillie

What a professional outfit! From start to finish, extremely happy that we chose the Countertop Store for our tiny-house.

They worked with us to optimize design of our countertop (material, layout in small space, and finishing details), came out to measure to ensure exact right fit, and installed when they said. They ran in to some challenges due to bow in the wall (my fault), and they didn't skip a beat. Also had a matching threshold for the shower cut, and both look amazing!

Would absolutely use for a big job as their prices were competitive but they were much more professional than other companies. I understand they also have the equipment and capability to do the super-high end material (dekton and ceramic), something you won't find many people able to do in Little Rock.

Submitted by Mark Baillie on 03/12/2019