Member Reviews

5 Star Testimonial by Carol Byrd

Kayla was so talented and helpful with everything we needed. Matt did a great job on getting us started as well. Kristen was always helpful at the front desk, too. Such great people to work with!

Submitted by Carol Byrd on Tuesday, Apr 30, 2024

White River Flooring

1 Star Testimonial by Shain Drews

3 years later, still can't get our billing lined out. Ordered custom cabinets for $12,000 with a beautiful butcher block top, cabinets are great! Installers did a shotty job on hardware install but we fixed that. The real issue is they measured our space, quoted us with the knowledge that we didn't have a budget to mess with the floors at the time. They knew this and planned around it. They demolished the entire kitchen, and when they were done with the demo... Well your cabinets won't fit because of the elevation difference with the subfloor. So what option do you have but to replace the entire 330 Sqft floor. A couple of thousand is what was stated multiple times... I even did the demo on the floor because their flooring contractors were busy and we couldn't get the cabinets installed till the floor was done, and they billed me for the demo?!? $8000 is what they finally invoiced for the floor... not happy $26 per sq ft... Still trying to resolve. Oh did I mention they put this all on my wife because when I left the first day they said everything was good to go. Predatory sales techniques...avoid!!! Oh and “Andy” said it wasn’t their problem and they didn’t have to provide a signed work order… we will see what the BBB and Attorney General have to say…

Submitted by Shain Drews on Wednesday, Apr 03, 2024

White River Flooring

5 Star Testimonial by Ku’ulani Concepcion

Recently got a carpet installation with White River Flooring. Kip was our installer. His work is great and he was in and out of here quick! We definitely will go back for future projects!

Submitted by Ku’ulani Concepcion on Thursday, Mar 07, 2024

White River Flooring

5 Star Testimonial by C W Johnson

I called to inquire about countertops. Matt Mershon invited me up to the store to look at slabs. There were so many choices in my price range. The installation in my kitchen was perfect, just as I imagined. If you want the best natural stone products, start with White River. You will not be disappointed.

Submitted by C W Johnson on Wednesday, Feb 07, 2024

White River Flooring

4 Star Testimonial by Frances Dow

We really enjoyed working with White River Flooring. All the personnel were friendly, helpful and professional. I would give them five stars and the reason I don’t is because of their choice of suppliers (if they have a choice these days) holding up project times which in our case was months. I give 5 stars to just the WRF team.

Submitted by Frances Dow on Friday, Jan 05, 2024

White River Flooring

5 Star Testimonial by Jamie Bradshaw

White River Flooring reps were very professional, did amazing seam work with the granite, installed sooner than expected and was an overall amazing experience from start to finish. We are very thankful we choose them and will use this company in the future with no hesitations.

Submitted by Jamie Bradshaw on Wednesday, Nov 08, 2023

White River Flooring

5 Star Testimonial by Lewis Hirschy

We had a single shower upgrade. I removed the old shower insert, installed framing for niche / grab bar and contacted plumbing. WRF's price was reasonable. Tasia and Matt were very helpful in the design phase. I caught three things that we discussed in the design phase that were not included in the detailed itemized proposal. Matt added these to the proposal without a charge increase which would have amounted to several hundred dollars. (This oversight was quite understandable in light of how many larger projects WRF was running at the time.) Especially helpful were two 3D color images of what the final installation would look like. Quick ordering of high-quality material. Experienced 4 man crew installed tile in 2 days. They were provided with an impressive set of detailed installation drawings. (The quick installation was one of the reasons we went with WRF as opposed to local craftsmen or DIY.) Excellent craftsmanship. Stone sealing and grab bar installation followed as soon as grout curing period was over. Am in the process of contracting for shower door installation by Staley Glass. Overall could not ask for any better service or experience.

Submitted by Lewis Hirschy on Friday, Oct 27, 2023

White River Flooring

5 Star Testimonial by Heidi Machen

Excellence from everyone at White River Flooring whom helped make updating our home so easy and fun! Matt Mershon was my project manager. He made this process so easy by listening to my wants, needs, and helping me select just the right flooring, baseboards, countertops, sinks, and backsplash while keeping me focused on my budget. He took the time to personally select just the right team members to complete my projects. Rodney laid the waterproof vinyl flooring, base boards, quartz sink and countertops. I am amazed at how perfect he was able to get the floors laid out and how even and straight these planks were in a not so perfectly squared house. He was helpful in teaching me proper care of both the floors and countertops before leaving. Wade Clothier was next up to install the backsplash in a herringbone pattern. HIS WORK IS ART. He was detail oriented making sure every tile was perfectly cut and placed. He was patient in helping me pick out grout color by making me a sample board with various colors to choose from making sure the finishing touches were perfect. These guys became family. I will NEVER use anyone but WHITE RIVER FLOORING for my future home updates.

Submitted by Heidi Machen on Monday, Nov 28, 2022

White River Flooring

5 Star Testimonial by Greenhaven

I have had White River do laminate flooring in our transitional living apartments, laminate flooring in our residential drug and alcohol rehabilitation center and ceramic tile in a bathroom in our residential center. In every case they were on time, super fast with a great outcome. I really can't say enough about how positive our experiences have been with White River Flooring.

Submitted by Greenhaven on Wednesday, Oct 26, 2022