Bre was very helpful picking out my stone used around my wood burning stove. I highly recommend Pacific Shore Stones in Springdale for all your stone needs.
Submitted by Stefanie Payne on Thursday, Jan 18, 2024
Finding Pacific Shore Stone was like finding a hidden gem!! This is my go to spot for finding unique beautiful stones that really impress my clients. The selection and service are beyond my expectations. Bre and the team always make sure my projects are spot on from picking out to the install. 10 out of 10!
Submitted by Angela Lechner on Tuesday, Nov 28, 2023
Edit for reply to Pacific Shore Stones: Thank you for your swift response, although it's becoming increasingly clear that there might be a significant disconnect within your team. Evidently, the information provided to me and my wife during our interaction with Kenny greatly differed from your account. We were explicitly assured that the slabs shown to us were builder grade materials. Given this apparent contradiction, I find it difficult to believe that our experience was simply a misunderstanding and this seemed to have been a bait-and-switch, hence the review. Transparency in business transactions is of utmost importance to me, and I stand by my review as an honest reflection of our experience. Additionally, I kindly request that your team members refrain from engaging with my LinkedIn profile. I believe our communication should remain focused on resolving the matter at hand. Original review: My wife and I drove over an hour, one way, to get here on a Friday evening. This was where our contractor sent us to pick out granite. We told the salesman Kenny that we specifically wanted builder grade slabs to choose from, because this is what we were quoted for. We picked our colors we liked and double checked with Kenny to verify they are builder grade slabs, which he did. Only to find out five days later that the slabs we picked were mid grade, and would cost more than we were quoted. We wasted several hours of our day going here, and several days to find out that they lied about the grade of slabs picked. I would recommend taking your business elsewhere.
Submitted by Cody Majors on Wednesday, Aug 30, 2023
Shopping for countertops was not high on my list of things I wanted to do. Bre and her team in Springdale changed that. They were all so helpful and educated me on all of the materials. I highly recommend shopping Pacific Shore Stones in a Springdale for all your countertop needs.
Submitted by Bearded And Boozy on Tuesday, Aug 29, 2023
I have had the best experience choosing and purchasing my slabs with Lauren at the Pacific shore stones Springdale location. She has been so patient, responsive, helpful and supportive. She has made the experience pain and worry free for me. I highly recommend visiting them if you’re looking for quality slabs with great customer service
Submitted by Greta Jean on Wednesday, Jun 21, 2023
I have been working on a home remodel and looking for new countertops. Lauren was extremely helpful, professional, and walked me through the entire shopping and install process. She was very kind and made the process very easy for me. Thank you so much for the help. Will be placing an order very soon. Keep up the great work!
Submitted by Kama Marsh on Thursday, May 11, 2023
This is our first time to use natural stone as countertop, and I was overwhelmed to say the least. Lauren was so patient. She spent endless time with me and listened to what I wanted. She and the guys on the floor helped me weed through the hundreds of choices. And the price was right on budget. We haven't seen the countertops installed yet, but I imagine I'll be able to return and up this review to 5 stars with photos.
Submitted by Vanessa Sbanotto on Wednesday, Apr 05, 2023
I’m a builder in the NW Arkansas area. (Just Right Construction) I routinely send homeowners into Pacific Shores to pick out slabs for their countertops. Whether it’s high end or builder grade, Bre, Lauren, and the gang at Pacific are always extremely knowledgeable and very helpful. They are organized and on top of things. They will jump through hoops to make sure jobs go well. They are consistently in the top 1 or 2 of all vendors I deal with. It’s my pleasure and to my benefit in doing business with them.
Submitted by John Ross on Wednesday, Feb 08, 2023
Finding countertops for our new home build was frustrating, confusing and scary since we were spending a lot of money. As soon as we walked into Pacific those emotions went away. We found the stones of our dreams and the process became simple and pretty fun! Ask for Lauren! Her knowledge and passion were a breath of fresh air. Truly thankful!
Submitted by Ashley Dunford on Saturday, Jul 23, 2022
Paid $2000+ for a piece of granite that has chipped multiple times by as little as a small cup bumping against it. When we called they kept saying it was the installers problem and the installers were saying it’s a stone quality issue. It makes the most sense to me that the stone is poor quality but this company doesn’t seem to care and will not help us in any way. Don’t buy from them their stones are poor material but they charge as if they are high quality
Submitted by Kika Acher on Wednesday, Nov 03, 2021
We just got our new countertops installed that we purchased at Pacific Stone. Bre was really helpful in helping us make a selection. All the guys that work there are professionals. Thanks again for making my kitchen great again ?
Submitted by Kevin Fronterhouse on Saturday, May 30, 2020
We have enjoyed our trips to PacShore! The slabs are great to see in person. Far easier than looking at a picture or a small sample. Hattie has been lovely, helpful, and kind. She helped us narrow down our decisions and talked with us about our options for finding particulars that we liked. We've brought our children both times and she has made us feel comfortable and encouraged them getting to watch the guys move the stone around. We highly recommend anyone interested in a bathroom or kitchem remodel looking there first!
Submitted by Olivia Jones on Sunday, May 06, 2018