The Precision team really puts their money where their mouth is when it comes to standing behind their work and the equipment they install. When we ran into a very unusual and complicated issue caused by the manufacturer of our new AC units, they worked tirelessly to fix it and went to extreme lengths to make sure we were taken care of. Mostly right wasn't good enough for them - they really went the extra mile to make sure everything was working right and that we were happy with it.
Submitted by Scott Reece on Friday, Jul 12, 2024
Gerald was very nice, friendly, and helpful! He was willing to answer all of our questions and give advice where needed. He was quick to diagnose and fix the problem. Precision was also quick to get us on the e schedule and communicated well through text and calls on any updates. They even sent a text with a picture of the technician ahead of time so we knew who to expect. Would definitely recommend Precision Air & Plumbing Inc and Gerald :)
Submitted by Cara Zeidler on Tuesday, Jul 09, 2024
Great experience with precision air with my air conditioning installation. Got a very competitive price for my AC /furnace. Adolfo, sales rep was excellent. Personable, professional, and patiently answered all my questions. The installation went smoothly. The two-man team arrived on time, and completed installation two hours sooner than the estimate. The old units were hauled away in a timely fashion, and the team cleaned up all debris. The unit was installed over a week ago and everything is running perfectly. Based on this experience, I Plan on using precision air for my future plumbing needs. Michael Gesik
Submitted by Michael Gesik on Monday, Jul 08, 2024
WOW! Our main AC unit died in the middle of Arizona summer heat. We had technician, Mark, out to our home on the 4th of July holiday, and I swear he had angel wings hidden beneath his uniform. He repaired our problem in a timely manner, took the time to educate me on the issue, and carefully reviewed pricing and options before doing anything. Best of all, though, he invited our 8-year old son, a born engineer, to help him make the entire repair. I watched the entire time as our George got to screw in every new bit of equipment, take thermometers around the house to measure the temperature of the air coming out of the vents, etcetera. This was such a generous act of pure human kindness. From the bottom of this momma's heart, thank you Mark, and thank you Precision.
Submitted by Erin Borchard on Friday, Jul 05, 2024
Quite happy with my service. Leslie came out and accessed the situation, she showed up early and was great. Explained everything and gave me my options. I ended up buying a new unit. I financed it which was quite easy. Chris came out for the install, hard worker did the job himself. He even showed up early. Jose came out to do the vent cleaning, very polite and worked fast and on time. He had a helper who was great too. All 3 representatives of the company were awesome while they were here. Very respectful of my home and property. I am quite happy with the service and Precision Air. Glad I called.
Submitted by Fish Smith on Saturday, Jun 29, 2024
I recently had the pleasure of working with the Precision Air & Plumbing installation crew for the installation of a new HVAC unit in my home, and I couldn't be more satisfied with their service. From start to finish, the experience was seamless and professional. The team arrived promptly at the scheduled time and immediately impressed me with their friendly demeanor and professionalism. They took great care to protect my home, laying down drop cloths and ensuring that all work areas were kept clean and organized throughout the installation process. The crew demonstrated a high level of expertise and efficiency, handling the complex installation with ease. They were meticulous in their work, making sure every component was installed correctly and functioning perfectly. I was particularly impressed with their attention to detail and the pride they took in their craftsmanship. Moreover, the team was very communicative and took the time to explain the installation process, answer my questions, and provide valuable maintenance tips to ensure my new HVAC unit operates optimally for years to come. Their dedication to customer satisfaction was evident in every interaction. In addition to their technical skills, the crew was courteous and respectful of my home, treating it as if it were their own. They completed the installation on time and left the work area spotless, which was greatly appreciated. Overall, I am extremely pleased with the service provided by the Precision Air & Plumbing installation crew. Their professionalism, expertise, and outstanding customer service have earned my highest recommendation. If you're in need of HVAC services, look no further than Precision Air & Plumbing. They truly exceeded my expectations in every way. Just fix the appointment schedule text messaging issue so customer doesn't think you changed the appointment time. V/R
Submitted by B H on Monday, May 20, 2024
Corey with Precision Air and Plumbing was informative and very up front with the services he provided. He answered all my questions without hesitation with with honesty and care. Payment options with Precision Air are a breeze. They will assist you with any needs for HVAC. Extremely Recommended, I'm glad I Made the Precision Decision for my family. THANK YOU PRECISION.????
Submitted by Josh White on Saturday, Mar 30, 2024
Precision Air did a fantastic job installing our new unit. They were friendly, professional, and did not employ any high pressure tactics throughout the entire experience, from our initial call through installation. The installers were very thorough, explained everything and left our home and yard clean. Highly recommend them.
Submitted by Catherine Lopes on Thursday, Dec 07, 2023
The technicians that shows up to repair a cracked drain line and “Y” trap were late but Precision kept me updated and on the service list. Guys shows up after 5:00pm. They were pleasant and professional along with knowledgeable. They worked past 11:00pm on thanksgiving eve. I am very happy with their service and end product.
Submitted by Tom Rief on Tuesday, Nov 28, 2023