Submitted
by Karla Hilst on 03/29/2021
5 Star Testimonial by Karla Hilst
I've had bad experiences with roofers in the past so I'm very glad I found Caliber Roofing. I had a problematic 'bowl effect' flat roof with Mansard sides. Other roofers simply sprayed an additional layer of coating on it indicating it was fixed, but I'd end up with a swimming pool up there every time it rained and I'd have to spend hours sweeping water to the downspouts, and then they would ignore my phone calls, texts, and emails. Rocco came out, took lots of pictures, and actually consulted a professional roofing engineer to figure out how to finally correct the problem. It had to be stripped down to the plywood and raised 8" in the center in order to be properly sloped for drainage. Both Rocco and Chris explained the whole process and promptly responded whenever I called or texted. The crew was kind and considerate, cleaned up after themselves, and showed up when I was told to expect them. After having been 'yanked around' by other roofers, Caliber was a very refreshing experience and I highly recommend them to all. I actually look forward to the next rain and can't wait to see what all this extra foam and topcoat of silicone do for my next electric bill. UPDATE 3/29/2021: We had our first rain a couple of weeks ago. It apparently came down soft and quiet during the night because I didn't hear it, but I woke up at 12:30 AM to what sounded like someone pulling a big drain plug from an upstairs bathtub. It was the sound of rainwater from the roof rushing down the corner downspout just outside my bedroom, wow! I've never heard that before because the water would previously just pool up there. Once I figured out the strange, new noise I was able to go back to sleep feeling confident the roof was performing as designed. I checked it the next morning and, sure enough, there was just some remnants of water and it was beaded up like on a well-waxed car.
Caliber Roofing is a joke. He originally came to take pictures with a drone after the sun set and tried to say he saw my roof, in the dark, after I had a 1pm appointment and specifically asked for him to come inside to see the issues im having, as its visible from there. He said he'd be there in the afternoon, after I agreed to help him out with his scheduling issues, and he couldn't make it to our original appointment. He ended up showing up really late, around 530pm. I contacted him constantly and he even blew me off for another job, would answer my call and let it go for 20 seconds or so and then hang up or would make excuses as to why he was decling my calls via text. Whether it be morning, lunch or evening, he won't respond. So, don't worry about calling. He hasn't even gotten back to me about my estimate when i have contacted him almost every day since he was briefly at my doorstep. This guy seems overwhelmed with his own schedule and he doesn't have a very good response rate. Good luck to him in life and you, if you decide to try to use this guy. It sucks because I was anticipating really good service due to the reviews, but I guess the customer service team is just worried about getting smart with sincerely concerned and dissatisfied customers instead of fixing where they go wrong as a company.
Submitted by Alyssa Dalton on 02/16/2024
Couple of years ago Caliber replaced the roof on our single wide manufactured home due to high windstorm damage. Happy to say it is still intact after several more high wind storms since Caliber replaced it. Excellent workmanship, and quality materials.
Thank you, Caliber!
Submitted by Joe Schell on 07/11/2023
I felt they were not totally truthful. We had used Excalibur before to repair part of the roof. We asked the people about the ones we had worked with before. They said they knew them, but it definitely seemed weird. They also told us that the bright blue underpayment was a new product but when I asked Home Depot about it, I was told it was underpayment was for laminate flooring. I also was just told a price for broken tiles, no proof of how many they replaced. Their job was fine, but I don’t think they were honest about everything.
Submitted by Peggy Biggs on 05/21/2023
Caliber Roofing did an excellent job replacing the underlayment on my 20+ year old roof. While they did not come in the cheapest, they did quality work that will last. I had a freak wind last summer a year after installation that removed several tiles and the foreman Chris came out on his free time and placed the tiles back free of charge. Several of the tiles had broken but luckily I kept a handful of extra tiles from my job the year before and I had just enough to replace the tiles that were broken. I highly recommend Caliber Roofing and will use them again in the future if I need any repairs. Thanks Chris and Caliber Roofing! Excellent work and extremely satisfied customer!
Submitted by Tim B on 04/19/2023
I recently had my roof replaced and gutters installed. The representative Rich came out same day I inquired about a quote. They have completed everything and it looks great. I would recommend them to anyone.
Submitted by Chris Reddington on 04/05/2023
Caliber Roofing did an awesome job! We needed a full tear-off and replacement for our flat roof home.
I did a LOT of research and gathered 10 estimates. Rich was on time for the estimate, and was able to give us a price for roof replacement, gutters and even some electrical work to add ceiling fan outlets.
The job was scheduled within a reasonable timeframe. The project manager, Chris, came out beforehand and did some final measurements, lead paint testing, etc.
The job started on Monday. The crew was here at 9:00 sharp. They removed the existing roof, replaced it, applied the foam and the first layer of elastomeric coating in one day. The job superintendent, Tanner, was here for much of the day. Rich and Chris also came by to check on the work. The crew finished with a clean-up job that was perfect.
They returned on Tuesday to place the second layer of coating on the roof.
Our house is small, so I was amazed at the level of involvement by everyone at Caliber Roofing! Every detail was perfectly attended to.
We couldn’t be happier with the care and service that we received. Everyone was extremely professional and explained everything throughout the entire process.
Five stars isn’t enough, and I’m very discerning with my reviews. I would highly recommend Caliber Roofing if you are looking for a job done right, reasonably priced, and you appreciate excellent customer care.
Submitted by Carri Black on 01/05/2023
I have a reasonable amount of experience with roofers so I had some comparator companies in making my assessment of Caliber. Caliber is by far the best. Rocco and Chris are sharp, responsive, and extremely knowledgeable. They were both a pleasure to deal with--took my calls, answered my questions thoroughly, provided pictures with follow up explanations, got me scheduled promptly, and did an excellent job on my roof. I never felt rushed or confused about the process. Caliber is a top notch group offering top quality and good value. I wouldn't hesitate to use them again or recommend them.
Submitted by Pamela Tames on 01/12/2021
Caliber Roofing Services did a complete tear off and replacement of our entire composition shingle roof. They were professional, affordable, and did high quality work. They helped us to select the best quality product for our roof that worked within our budget and helped us to accomplish the overall aesthetics we were looking for. They were on time, fast, kept the job site clean and free of debris at all times from beginning to end. They were incredibly easy to work with and I would recommend them to anybody.
Submitted by Benson Garner on 10/21/2019
