Arizona Registrar of Contractors Reviews

Submitted by Michael Roeser on 07/19/2024

1 Star Review by Michael Roeser

The ROC is a joke and Investigator David Fagerburg even more so!

We hired a very dishonest contractor to build a casita and a swimming pool. From the very beginning he lied to us and we later found out even his advertising was a lie-he advertised he had been in business for 20 years when he had only been in business 5 years. His girl friend pretended to be his wife even using his last name instead of her legal last name. The list of his illegal actions is extensive:

He changed the pool contract required by the Arizona legislature changing the payment terms in amount and timing. He then insisted we pay the larger amount when it was not due and walked off the job when we refused. According to the law failing to use the required contract language in and of itself is grounds for disciplinary action by the ROC.

He hired unlicensed subcontractors to do the electrical, plumbing, and HVAC and after being told this was illegal the contractor hired an unlicensed sub to do the plumbing and electrical on the pool.

The contract specifically provided that Pentair pool equipment, for which we were charged, would be provided. He changed the equipment to Hayward without our permission or consent. He even failed to install a drain which was purchased at our expense.

He ordered excessive amounts of material at our expense which was then removed from the job by his employees.

He never once came to the job site, our home, to supervise or even look at the job.

The only time he contacted us was by email us in order to call us filthy vulgar names.

The casita was to be built within 6 months but it took a year.

When the pool was 2 months behind schedule, because he refused to work on it unless we paid the money that was not due, we served a “Notice Of Default.” By the terms of the contractor’s own contract he then had 2 weeks to substantially finish the pool or the contract was terminated. He did nothing so the contract was automatically terminated.

The day after he was served with our Complaint to the ROC our home was vandalized when paint was thrown onto and over the new back wall.

You would think that even a portion of the the above would warrant sanctions against this dishonest contractor. However, the ROC Investigator, David Fagerburg, dismissed our complaint because he believed that the contractor should have been paid even though he was in default of the contract and it was terminated. Unbelievably Fagerburg even told us he believed the vandalism was done by the contractor but still gave him a pass to engage in this kind of conduct.

If you end up having to look to the ROC for help you are probably screwed. We can guarantee that if David Fagerburg is assigned to investigate your Complaint you are definitely screwed. What a ripoff of the good taxpayers of Arizona.