Jacob R did a spectacular job! He was timely and communicative with me through the whole process. It was great to be offered multiple solutions for my issues. Family friend recommended this company and I can see why! Larson Air was also the only company out of 5 that I called that answered on the first call.
Submitted by Andrew Haney on Tuesday, Jul 09, 2024
The team at Larson‘s is definitely top notch. From their customer service representatives and schedulers, to their tech staff. We worked with two absolutely amazing and professional service representatives, Jacob and Claude. Their knowledge, dedication, and thoroughness was above and beyond. We reached out to them for guidance through an inspection process, as they were full representatives of Trane AC systems and covered the Scottsdale/Fountain Hills territory. This was our first experience with this company and we were completely impressed with their knowledge, guidance , and professionalism. We highly recommend this company and will definitely use them in the future for all of our AC needs.
Submitted by Ruth Waring on Monday, Jul 08, 2024
Doug and Hunter did an amazing job installing our new AC unit. They were very professional and we could tell that they really cared about helping us and making sure that the result was positive for us. We asked them to come back to our house when the air flow to different rooms didn’t feel right and they seemed genuinely happy to come back and help us to make sure our house was comfortable in every room. Overall, just an amazing experience with Larson Air.
Submitted by B Chaney on Saturday, Jul 06, 2024
Mike, Zack, and Anthony just did a great job for us replacing a large residential heat pump and air handler. Everything neat and shipshape, well within the allotted time, very professional install all around. I highly recommend these folks.
Submitted by Dana Burks on Thursday, Jul 04, 2024
Excellent service. I had to change my appointment day and time at the last minute, and they were able to accommodate no problem. The technician arrived in the middle of the time window, was courteous, fast, and didn't try to sell me anything above what I had already agreed to. We will for sure be using Larson Air for all our HVAC needs going forward.
Submitted by Jason Gallegos on Wednesday, Jul 03, 2024
We were really impressed with the quality, speed and professionalism of Larson AC and their team. Ray was the gentleman who completed our initial quote and he was punctual, thorough and had our best interest when communicating to us what needed to be done to replace our AC. Michael was our technician who completed the installation and he did an amazing job. What a great company and employees! We’d recommend Larson to anyone.
Submitted by Cris on Sunday, Jun 23, 2024
We had Larson Air check on our unit that was for some reason kicking off after just starting up. I called thinking that I might have to wait a week or two for an appointment. I was happily surprised when they said they could come out the next day!! The same tech guy Jose came out since he was the one that had previously serviced our unit. He diagnosed the issue, ran to Home Depot for us to get some small parts and had our ac fully functioning in no time. Seriously, you need to look no further for an AC company that holds itself to high standards. You will not be disappointed!!
Submitted by Marcela Clark on Friday, Jun 14, 2024
Larson AC is a super well run company. From the office staff to the technicians in the field and the manager everyone was very proficient and professional. The technicians (Doug & Hunter) that were dispatched to install our mini split system were excellent. They did a super job installing and cleaning up. They also helped set up the wireless remote thermostat and helped set up the app on our phone. Doug and hunter were very professional, personable and proficient. We highly recommend Larson AC!!
Submitted by Bob Christensen on Monday, Jun 03, 2024
We have had Larson Air on a number of occasions. Octavio has come three times and he is thorough and a great communicator. Love how I am kept informed about arrival time and provided a picture of the Tech before arrival. Truly the best AC service company I have ever dealt with. Larson just finished a large new AC installation job (4 new units) for my client. Our techs were Doug & Hunter who were the nicest young men. They worked incredibly hard and kept me informed every step of the way during this 4 day job. I just can’t say enough good things about each person I have dealt with from Larson. The Estimator, Ish, could not have been nicer and was at the property day #1 to provide orientation to Doug & Hunter and do a complete walk thru before job started. Calls answered promptly and they provided the highest level of service. It is rare to find a company who will provide this level of professionalism and go the extra mile. So glad we found Larson.
Submitted by Dana Cummings on Wednesday, Mar 13, 2024