Submitted
by Ali Fragoso on 07/12/2024
5 Star Testimonial by Ali Fragoso
Steven and Manny G have been so incredible! I am never moving without expert assistance again! Everything was handled so professionally and easily. Communication was amazing and quality unbeatable!! These guys are the way to go for a safe and reliable moving experience :)
Alex and Gabriel were fast and efficient. Made sure everything was wrapped before moving. No hidden fees and done in 2 hours. Highly recommend.
Submitted by Karolina Romanczukiewicz on 07/30/2024
Not reliable at all and the customer service was atrocious.
Brought the wrong size truck because the original one broke down earlier in the day?
Never told us that.
The move required 2 trips and still didn't get everything despite them knowing everything we had.
We didn't finish the move until 10 or so at night and still had more stuff left in the house and a full garage gym that I had to go back and get the next day with another truck.
We have 3 babies and one newborn (2 days old) and I had to spend the rest of the night putting all the cribs and beds together so we could all go to sleep because the frames didn't get there until the second trip.
They did not care and ignored us for a month before responding to a credit card dispute and still only caring about the bad review.
Definitely won't be recommending this company.
It just takes one disaster like this to ruin the reputation.
Submitted by Frank Tardi on 07/08/2024
Made the best possible choice hiring Arizona Reliable Movers. Couldn't have been more pleased!!! Start to finish everything went perfectly. Quick, reasonable, accurate quote. Thorough communication with office from first phone call up to the minute truck arrived at the house. All that was important but the most important part was the actual move. Steven and Manny worked hard, swiftly, carefully and were very efficient. They really know what they are doing. Such nice guys! Polite, considerate and very helpful. It's June and no one wants to be out in this heat but it didn't slow them down. Selecting a moving company isn't easy; there are so many out there to choose from. I am so happy I chose Arizona Reliable Movers. I read reviews and rely on the information in them. I wanted to provide an honest opinion to help others make a great choice. I hate moving and don't want to do it again but I would certainly use them for all my future moves!
Submitted by Shelly Fulcher on 06/05/2024
TERRIBLE EXPERIENCE DO NOT BOOK!!!
We moved with this awful company this weekend. They had a list of all of our items along with photos and they knew it was a 3 bedroom 2000 square foot home
They showed up with a truck that was too small. Immediately I emailed them and they said it would be fine. This led to two trips for the move along with hours of time wasted to try to fit everything. They didn’t even end up bringing it all and my husband had to go back the next day. My husband was moving right along side the movers the entire time! Not to mention, the movers even said they normally have a bigger truck but didn’t that day.
The movers were exceptional and worked their butts off but this company is garbage. A 4 hour move ended up taking over 8 hours.
They had the audacity to charge me full charge and trips. And of course are avoiding my emails and calls now. Save yourself the trouble go somewhere more expensive and you’ll spend less. Trust me.
Submitted by Tara Tardi on 06/02/2024
This has been a terrible experience. After sending a list of all the items, including all the photos they show up with a truck that is too small. Because of this multiple trips have to be taken along with lots of time wasted with the way items are being put in the truck in order to try to accommodate
A move that should have took in four hours ended up taking Seven hours. I emailed the company multiple times from the beginning of the move, letting them know that the truck was too small and they immediately stopped responding once I said that trips had to be taken. I also was fully charged on my credit card and no one has yet to respond to me in over 24 hours.
I expect someone for management to contact me as soon as possible. Otherwise I will be disputing these charges because it is completely ridiculous to basically put people in a position to have to pay significantly more Because you waste time with a smaller truck. Let me also mention that my husband was moving working right alongside the movers this entire time The movers were great. This is not a reflection of them at all. They worked very hard however, I’m sure they are contractors and I’m sure the company does not even care about that reflection.
Would definitely not recommend this company.
Submitted by Tara Tardi on 06/02/2024
The boys were nice and careful, however they were not as swift as some others said they were. I was told I was getting an extra person free of charge as a bonus, which is nice, but wouldn’t you think that having an extra person it would go faster? I my experience, I’ve had movers move quicker from more challenging spaces and further away than 3 guys going 4 miles. Also, if you need to reschedule, they will charge you $150, so keep that in mind when you are getting quotes.
Submitted by Julie Thayer on 03/13/2024
