Submitted by Pam De Witt on 03/28/2024
I was helped by Sergio today for a new kitchen faucet assembly. Sergio went out of his way to be helpful and knowledgeable and took the extra time needed to assist us. Thank you for hiring such excellent staff to represent you in the very best light!
Mario is the BEST. He is a total gem of an employee. Kind, professional, knowledgeable, patient, great listener. The list goes on and on. Give this young man a big raise!
Submitted by Micaela Portillo on 08/06/2024
I am writing to express my heartfelt appreciation for the exceptional service I received from you recently. The level of professionalism, attention to detail, and genuine care you demonstrated far exceeded my expectations.
From the moment i sat a the desk to checkout. Your multitasking, kindness, velocity, precision in writing the ticket, were particularly impressive and greatly contributed to a positive experience.
It is not often that one encounters such a high standard of service, and I wanted to ensure that my gratitude was conveyed. Your dedication to excellence is truly commendable and sets a remarkable example for others in the industry.
Thank you SERGIO, once again for your outstanding service. I look forward to continuing to work with you in the future.
Warm regards,
Ivan (achilles)
Submitted by Ivan Velazquez on 06/07/2024
The whole crew at the parts desk is wonderful , fast and helpful service every time
Submitted by Kassie Burrows on 05/21/2024
Ernie did a great job helping me select a product available in stock, with the properties I hoped for, and advised a plan for the parts I was seeking for the next installation projects, like what a sink drain repair would need. It was helpful that he met me at the loading dock to make sure I brought the car around to the right place for pickup of the purchased boxes. Was honest about the types of equipment/parts I would and would not find in supply here.
Submitted by Amh on 12/27/2023