No communication! We got approved for their loan and told a start date that they moved due to weather several times and than stopped communicating. Alex won't respond to any of our text or calls for nearly 2 months. If they can't do the job why not just say it. We don't feel comfortable giving our information to a company with false promises and than disappears. It almost sounds like fraud! Now we have to really monitor our credit!
Submitted by Shannon Maropulos on Saturday, Apr 06, 2024
Worst company ever please don’t fall for these people or their fake reviews. They lied to us and disappeared. Once they installed the panels they pass it over to Texas Solar and they are even worst. The installation was awful they did a horrible job plus when we got our first bill it wasn’t what we agreed on. Tried to call and I get no answer I have left voicemail and emails. I have personally called and nobody answers their phone. The sales rep don’t answer to take accountability for his lies. Please look somewhere else there are better companies out there. UPDATE: I was contacted by Natalie from the office about my problem and Natalie told me she will fix the problem. We were told the fees that we were going to pay to use the city grid were $20 and in reality was $40. She was kind enough to apologize for the lies the Sales Rep told me and she said she was going to talk to finance to see how they can help. Will give an update once the problem is fix.
Submitted by Karina Méndez on Tuesday, Aug 15, 2023
I was lucky that Luis Rea advised me with everything I needed to know for the purchase of solar panels. He was very professional and he never pressured or manipulated us to make the purchase, we are happy with the solar panels because we are saving energy. I 100% recommend Luis to advise you, he is very patient and available. The panels within the first month, the commissioning took almost 3 months but this is a normal time since the city has to do the final inspection. Everyone who came to my house was very responsible and professional.
Submitted by Jorge Huerta on Tuesday, Dec 20, 2022
Luis Rea is a very professional man to work with. He is very thorough and very know legible in his work. It’s been a great pleasure dealing with him. He has helped me with 2 of my homes. I am so happy with everything he helps me with.
Submitted by Grace Lopez on Monday, Nov 28, 2022
My husband and I decided to go solar but we needed a new roof. We didn't know if we could get a loan for it. We came in contact with Martin Bravo. He was great. He explained everything to us step by step. We got our roof bundled with our solar and got a monthly payment that was manageable. Martin always was in contact with us letting us know what happens next with our solar installation. It was an easy process. We are so excited for our new solar energy. Thank you Martin Bravo for being so professional. And thank you Bright World.
Submitted by Vera Lopez on Sunday, Aug 14, 2022