Submitted
by Randy McAtee on 11/18/2023
5 Star Review by Randy McAtee
Hands down, FIVE STARS!
We had Frontpoint for around 6 years and they went from fairly good customer service to nearly ZERO customer service. We couldn't get through to them. When we called they would ask us to leave a # and tell us they would get back to us.
Frustrated, I called Sebastian and they made an appointment to come out and assess our needs. They utilized what they could of our previous system and added an outdoor security camera overlooking our driveway.
All work performed was professional and they have been great to work with all around.
The other day I entered the house through the garage and failed to disarm the system prior. They were on the phone with me withing 60 seconds to determine if there was a problem. This company does not disappoint! Highly recommend Sebastian for home security.
I have had the pleasure of working with Sebastian for 6 years. They manage all of their projects (whether large construction/commercial projects or small residential installs) with the same level of professionalism. They truly care about the relationship with their customers.
Submitted by Jacob Duncan on 07/05/2023
Customer service from Sebastian Corp is top-notch and Darion is especially great to work with. No issue has ever been too big or too small for him to give us his time. When we have experienced technical issues, he along with his entire team have done everything possible to minimize any service disruptions.
Our company is very happy to have chosen them as business partners and we are excited for the future and the coming years with Sebastian Corp by our side.
Submitted by Erica Archuleta on 03/25/2022
I've had the pleasure to work with Sebastian for several years and all I have is words of praise for them. Every job they help us with always gets executed with precision and expeditiously. We consider them one of our strongest and most reliable. It's always a pleasure to deal with Bryan A and all the techs such as David. Highly recommended!
Submitted by Misa Gro on 03/24/2022
We had Sebastian come install an alarm system and Ring camera at our home. The technician Jesus who came out was extremely professional, kind, and thorough. He took the time to explain how everything worked and how to use it after he was done. I would highly recommend using them!
Submitted by Cori Duncan on 02/02/2022
