Submitted
by Mirror Image Auto Detailing on 03/05/2016
5 Star Review by Mirror Image Auto Detailing
The best stair railings contractors in Laguna Niguel, CA. They provides the best stair remodeling and railing installation to the customers. I used this company for refinishing my old wood stairs. The stairs came out awesome. They came to very quickly and completed the work. I would highly recommend Accord Stairs to anyone.
This contractor gave a great price. In the long run, just a good price is not enough for long term satisfaction. It was unfortunate when the main contractor stated he injured his knee. I asked if he could have someone else finish the project, but he stated that he would do it. I felt bad having him come out, but since he didnt come out for 1-2wks, I figured that maybe he had time to heal.
When I asked for a specific design, he kindly agreed, but then did not end up doing it. The skirt of the stairs were not even as you went up the steps. I asked a few times over the course of 2 wks to correct this. The base board height was to be determined towards the end by us, but did not consult with us. The framing of the windows on the stair case was not done correctly, and noticed it before he finished. Many other parts of the stairs were not even. I also had to correct him on the final cost, he had over charged me by about $200.
I know he had a 45min to hour drive to my home. It may have been the distance. If he couldn't continue, I wish he would have let us know. Overall, I hope he is doing well.
Submitted by Michelle Schneider on 04/12/2024
We recently hired Accord to refinish and update our stairway and we could not be happier with the results! Eddie Rafii, owner, was wonderful to work with as were the 2 gentlemen that did the installation, staining, and painting. The whole process took about 5 full days to complete and required a ton of prep work, sanding, and clean-up but well worth the trouble as the stairs are beautiful! Thank you Eddie and Accord for a job very well done!
Submitted by Jack Walker on 02/21/2021
I would highly recommend using Accord Stairs for your stair remodeling as we had a great experience and are very happy with the finished product of our stairs and railings. Eddie was great to deal with in planning and scheduling the project as he was always responsive and on time. His crew of Alex and Scott did a great job and were very professional and courteous and easy to have working in our house for the 2 week project. When I was finalizing my decision to have Eddie do our project, I was a little concerned with a few of the online reviews and the small amount of online reviews, but I felt comfortable with him and am happy that I selected him for the project.
Submitted by Bryan Stevens on 02/04/2020
Accord Stairs is the best stair railing company in Laguna Niguel, CA. Stair remodeling and the wood stair railings if you need them, they are exceptional with economical prices and service that surpasses all other suppliers. They came to very quickly and complete our all the work in short time. I would highly recommend them to Accord Stair Railings to everyone.
Submitted by Ultra Screen on 05/18/2016
