If I could post less than 1 Star I would. Buyer Beware!! Their installation is awful. We had the work done in Fall '23, when it rains water just pours in. This company only blames others, says they did a perfect job. When we sought support, solutions and service they screamed and yelled. Next stop, Better Business Bureau.
Submitted by David White on Wednesday, Mar 13, 2024
Jessica from Wintorium Windows is awsome. When we called to get our windows and sliding door replaced, she was helpful, professional , and efficient in processing our order. We were very pleased, and would recommend Wintorium Windows to anyone who needs windows and doors.
Submitted by Estela Vallin on Friday, Dec 15, 2023
If you need windows, then you need to see Fernando at Wintorium windows. I needed a total of 28 windows and 3 sliding doors for my apartment. He was very knowledgeable and helped me pick out the right and affordable windows and made the process so easy. I will definitely recommend Fernando to my family and friends.
Submitted by Tony Hormozian on Wednesday, May 31, 2023
If I could give these shady guys 0 stars I would. Homeowners beware! Not only was the installer’s work unprofessional and lousy, they left the house a mess without cleaning, leaving debris around the window and floors. Worst of all they damaged the molding and frame of the windows as you can see in the attached pictures. The sliding door was measured almost 2.5 inches short, there was empty space on the top section when they finished installation per the pictures. When we called and asked for the Manager to explain the problems and request fixing, they refused to take responsibility! We told them we will not pay the final balance until the installation is complete and they fix the molding which they damaged, which is warranted per the contract and under CA law. The response from John or David (Owner) was threatening, yelling and saying that if the balance is not paid, they will file a lien against the property. Given we didn’t trust them at that point and didn’t want them to make it worse, we were forced to fix it ourselves! I do not recommend anyone use these losers for your window work!
Submitted by Sarah Eskandari on Saturday, Oct 02, 2021
Great service, price, and product. I had this company give me the best price and also the best product. The installation crew was on time, professional, and hard working. They first took their time to lay down rugs and put plastic over everything that might get dirty. I was impressed with their work ethic and they fully cleaned up everything when they where finished. The quality of work was great. We love our new windows. I highly recommend this company to install new windows. From what I experienced, their price could not be beat and they use quality windows.
Submitted by Monica Crews on Thursday, Sep 02, 2021
David showed up on time, evaluated the sliding door and recommend it be left alone due to the age of the door. We then asked him to give us an estimate on fixing 2 doors. He prepared the estimate and it was a fair price. He showed up on time and completed the work. He did an excellent job. We will definitly use him again and recommend him to our friends.
Submitted by InTerNational STuff on Thursday, Jun 10, 2021
They were great. Finished all my projects in just one day. What a great surprise. They did an outstanding job replacing trim to match the rest of our house in one of our bathrooms. A job my former contractor said would be too hard and take too long. They did it no problem. I am Pleased to recommend to anyone!
Submitted by Victoria Miles on Monday, Mar 01, 2021
Very good experience with Wintorium Windows and Doors. We needed to get over 16 new replacement windows installed in our home. Shopped around quite a bit. Jhon came to our home and explained all our options & prices. We chose the Climate Solutions window series. The window installation took 1 and 1/2 days. Crew were very polite & cleaned up everything. The owner, David came to our house to make sure everything went smoothly. I would highly recommend this company.
Submitted by SEC Social Media Sr. Brittany on Thursday, Jul 23, 2020
We started a project, which was to remodel a home in Santa Monica... We search a few Windows & Doors distributors in Los Angeles to provide us with an estimate for what we needed, which was 14 windows, 3 interior doors & 1 sliding patio door... We call a few distributors but no one was able to provide an on-site estimate. We needed someone to come to the job site to give us a quote on the doors & windows we needed but no one was available until we found Wintorium Windows & Doors! This guys send an expert the following day we call them, the expert showup on time, he inspected the home & was able to provide us a free estimate on the spot. The price easily beat the competitors prices... so we went ahead & place our order with Wintorium... they deliver pretty quick, all doors & windows were deliver to the job site on time & without any issues like dents, scratches on the windows or doors... we are extremely happy & satisfy with their customer service, prices & the way they do business... next time, we now know who to contact.... Thank you guys, because of you, we were able to save more money than what we expected.... A+
Submitted by Felip Velez on Monday, Sep 23, 2019