Member Reviews

5 Star Review by Felicia V

When my Hunter Douglas motorized shades went kaputt, I called Ricky, who quickly came to the rescue. He quickly assessed and fixed the issue, while being professional and customer-focused throughout. Highly recommend.

Submitted by Felicia V on Wednesday, Sep 18, 2024

AJ Window Shades and Beyond

5 Star Review by Diane Rhim

LITERALLY THE BEST!!! If you need your blinds or shades fixed I HIGHLY RECOMMEND AJ Window Shades and Beyond. I recently had a bit of a disaster when my dog decided to turn my blinds into his personal chew toy. I was worried about finding a reliable and fast-working company to fix them before my family came back from vacation, but I am so glad I came across AJ Window Shades and Beyond! From the moment I called, Ricky was super professional, friendly, and incredibly understanding of my urgent situation. Ricky stopped by to scope out the situation. He was very knowledgable and was kind enough to talk through different options to fix the broken blinds with me. Their technician was able to find a solution to fix the blinds vs replace them, which saved me a lot of money. Not only did they fix the blinds, but they also provided tips on how to install temporary blinds while the original blinds were being fixed! The quality of their work was outstanding—my blinds look as good as new, and you would never know they were damaged in the first place. What really stood out was their exceptional customer service. They treated my problem as if it was their own and made the entire process stress-free. It's rare to find a company that combines expertise with such a high level of care and attention to detail. I can't recommend AJ Window Shades and Beyond highly enough. They truly went above and beyond to ensure I was happy with the results, and I’ll definitely be using them again in the future!

Submitted by Diane Rhim on Wednesday, Aug 14, 2024

AJ Window Shades and Beyond

5 Star Review by Stefan Walker

I'm a Realtor and had an emergency situation where my prep team had damaged blinds in a high-end home days before we were scheduled to go to market. I asked my contractor (who had nothing to do with the damage) if he could help arrange a quick repair. The contractor called Ricky, who had nothing to do with the home or prep project, and asked if he could assess the damage as a favor. Ricky went to the house immediately, repaired the damage while on site, and then refused payment for his time and expertise. I have not yet met Ricky, but am sure I will. It's getting harder to find business people who value their reputation and relationships over short-term financial gain. Ricky, I'm looking forward to doing business with you, and am grateful to Aaron for connecting us!

Submitted by Stefan Walker on Sunday, Jul 21, 2024

AJ Window Shades and Beyond

5 Star Review by Gwyneth Winnie Wu

This was previously known as Windows and Beyond. We live in Burlingame and have been a customer for about 6-7 years with them. The new owner Ricky and his team have just been amazing. They are super responsive and the turnaround time was pretty quick (considering the other stores take months to order and install). It only took Ricky a couple of weeks to fix my broken shades. Very impressed by the quality of their service!!

Submitted by Gwyneth Winnie Wu on Thursday, Jul 18, 2024

AJ Window Shades and Beyond

5 Star Review by Elliott Capsuto

Wow, what a positive experience. We had a warranty issue with our Hunter Douglas skylight blinds that we purchased about 7 or 8 years ago through the previous owner of AJ Windows Shades and Beyond. I spent weeks and hours of my time trying to get this resolved including directly through HD. I had great levels pf frustration until I got Ricky's number, who is the current owner of the business. He was right on the case. He resolved this smoothly, worked with HD and came to the house to take some photos to help with the case (and brought me and my wife breakfast at the same time). He even arranged for the install. We also had another warranty issue with the blind in our bedroom and this too got taken care of very quickly, all through Ricky's coordination. I must say, I haven't experienced this type of customer service in decades. Without doubt I would recommend Ricky and AJ Windows Shades and Beyond. They deserve 6 stars if this were possible. Ricky, thank you for all your work and effort and great communication. If I ever need to purchase some blinds or run across someone who needs to purchase blinds, I will be recommending AJ's with no hesitation.

Submitted by Elliott Capsuto on Thursday, Jul 04, 2024