Member Reviews

5 Star Review by Maria Thompson

We are absolutely thrilled to share our exceptional experience with Carpet One Floor & Home - San Ramon. From the moment we embarked on our flooring journey, it became clear that we were in the hands of true professionals who truly care about their craft. The transformation that took place in our primary bedroom is nothing short of miraculous, and it's all thanks to the incredible team at Carpet One. Our flooring specialists exhibited a level of expertise that left us speechless. The precision and attention to detail they demonstrated while laying the flooring in our bedroom were beyond compare. Their commitment to cleanliness throughout the process was evident, as they worked diligently to ensure that our space remained tidy and organized despite the project's intricacies. What really took our breath away was the end result. Our once-drab primary bedroom has been completely transformed into a space that exudes luxury and elegance. The quality of workmanship is impeccable, and the attention to even the smallest details has truly elevated the overall aesthetic of the room. It's safe to say that our expectations were not only met but surpassed in every imaginable way. The journey from drab to fab was made possible by the exceptional team at Carpet One. We are writing to express our gratitude to Lisa, our talented designer, who guided us through the process with creativity and insight. Her ideas and suggestions were instrumental in shaping the final outcome, and we couldn't be happier with her contributions. Oscar, the project manager, showcased remarkable professionalism and expertise. His ability to coordinate and oversee every aspect of the project ensured a seamless execution from start to finish. His dedication to ensuring our satisfaction was truly commendable and greatly appreciated. Carly, from the billing office, made the administrative side of things a breeze. Her responsiveness and willingness to address any inquiries we had were indicative of the top-notch customer service that Carpet One consistently provides. Of course, none of this would have been possible without the flooring specialists themselves. Their skill, craftsmanship, and dedication to their work were evident with every plank they laid. They transformed our vision into a reality that surpasses anything we could have imagined. We can't emphasize enough how impressed and grateful we are for the entire team at Carpet One Floor & Home - San Ramon. Our primary bedroom's transformation in just four days is a testament to their unwavering commitment to excellence. From design to execution, every step of the journey was marked by professionalism, skill, and a genuine passion for what they do. If you're looking to transform your space and experience a level of quality and customer service that's second to none, look no further than Carpet One Floor & Home - San Ramon. They've certainly earned our highest recommendation. 10+ out of 10!

Submitted by Maria Thompson on Saturday, Aug 19, 2023

Carpet One Floor & Home

5 Star Review by Amit Dixit

Carpet One of San Ramon just completed the flooring project at my house. We love our new floors. Sharon and Paul guided us with the flooring options and Oscar’s team did an awesome job with installation! Thanks so much!!

Submitted by Amit Dixit on Friday, Jul 28, 2023

Carpet One Floor & Home

5 Star Review by Courtney Corda

First of all, their hardwood selection is excellent and on par with other local stores that only deal with wood and vinyl (no carpet). Secondly, of the 3 bids we got, Carpet One of San Ramon was the only vendor that followed state law regarding home improvement contracts and progress payments. One (reputable!) local store asked us to pay for the whole project in advance saying it was a "custom order." Sorry, no. That's illegal and immediately made me distrust them. Lastly, Christian and his installation crew did a *fantastic* job (even with the difficult trim work and many leveling challenges). We work from home so we saw how hard the team worked and how professional they were throughout the whole process. I am glad I chose Carpet One of San Ramon. We could not be happier with our new wide plank floors -- they are beautiful!

Submitted by Courtney Corda on Wednesday, Dec 14, 2022