Submitted
by B P on 05/11/2023
5 Star Testimonial by B P
We have had Appliance Medic out 3 times now, and have been completely satisfied with his work each time. 2 out of the 3 times he was able to fix it, the 3rd time the entire appliance was cost prohibitive to repair so we needed to buy a new one. All 3 times the price was reasonable and fair. He was prompt and on time. Communication was clear and brief, but he will fully explain things if you ask questions. Honesty, character, and expertise are what you can expect from this craftsman. Recommended.
Very satisfied and thankful for Darrell’s help! He was very efficient and straightforward with the options for fixing my washing machine and at a fair cost. Will definitely call him again in the future!
Submitted by Rachel Evans on 01/04/2024
Excellent customer service from Darrell! I left him a message with concerns about both my aging dryer and aging dishwasher. He promptly called me back, listened, and then clearly explained his thoughts on what was going on. He answered my dishwasher question and then took the time to describe how I could test the dryer myself to see whether the heating element and computer were working properly. He saved me the cost and time of a house call and wouldn't charge for his phone time in helping me get it sorted out. After such a positive experience, Darrell will be the one I call whenever we need appliance service.
Submitted by Pat Roach on 04/14/2023
Darrell is absolutely fabulous.
We have used him several times over the last few years.
Unfortunately - I could not rate him 6 stars - sorry Darrell. :(
Problem:
The power on my large built in 15 year old refrigerator went out, but the breaker had not tripped.
Although I have an industrial electronic and electrical background, I could not find the issue.
It was after business hours, but I called Darrell, since we were having company over tomorrow and were desperate.
After talking things over the phone, he directed me to the wall mounted power outlet, in the refrig. compressor compartment ( which I forgot about) and it tested dead.
From that point on I was able to trace the power issue, to a multi switch transfer box next to my power panel - in the basement.
This transfer switch box has a dozen switches - and the one that operated the refrigerator circuit had been pushed down. The up position is normal with standard main power.
We had just finished storing hardware right next to this transfer box and apparently we accidently pushed this refrigerator circuit down. ( These are soft setting switches).
I reset the transfer switch back up - where it should have been and - wa-la ; the refrig was back on line.
This was a one in a million incident - which is the reason for this lengthy dialogue.
( Hopefully it may be helpful to someone.)
However, Darrell sent me on the right track, due to his quick response and knowledge.
If you have a old or new appliance issue, or your warranty is out or you have to wait a few days or weeks to get a warranty tech to respond. - I would highly recommend giving Darrel a call and eliminate the hassle.
He is extremely knowledgeable and very fair in his pricing on all types of appliances.
Submitted by Mountain View on 12/14/2022
I can't say enough good things about Appliance Medic. Darrell is extremely knowledgable about appliance repair. He is honest, he has integrity and morales which are lacking is many business owners. He came to our home 2 days after Christmas on his vacation time to work on an oven that kept over heating. He could have fixed it again and charged us hundreds of dollars but he was honest and told us it would just break again. He could have made money from us but being a good person was more important to him. This is the person I want to do business with and you should too!
Submitted by Jolene Saiz (dimplzjs) on 12/28/2020
Darrell was extremely prompt in responding to my online inquiry. He showed up when he said he would, did the repairs efficiently and effectively, and at a very reasonable price. BEST appliance repair firm we've used in 50 years.
Submitted by Cody Youknowwho on 03/02/2020
Cant say enough good things about these guys...
They replaced our Gas Stove top, that had been badly chipped. Repairs or replacement, Darrel and his company provided prompt, polite, and fast work that they wholeheartedly stand behind! I would absolutely use and recommend them again.
Submitted by Ron Fifer on 03/21/2019
YEAH! Our Refrigerator works!!!! Darrell is terrific! He really knows his craft. I definitely recommend Darrell and Appliance Medic if you have an emergency with your appliances. He is quick, honest, knowledgeable, and reasonably priced. He also cares about his customers by checking back to ensure all is well.
I will definitely be calling him again for any other of my appliances if they aren't working properly. Hiring him definitely saved us from buying a new refrigerator and he was so kind as to diagnose another refrigerator that was not working in our garage. That refrigerator was an outlet problem, not the refrigerator. AMAZING!!! Thank you Darrell! We wish you the best and will refer you to all! Thanks again!
Submitted by Jonny Noeller Stumf on 10/25/2013
I called Darrell and he was at my door in 15 minutes. I appreciated his quick response and hoped his references were right. Yes they were- He fixed my refrigerator quickly in 30 minutes. He was professional and knowledgeable and prepared me ahead of time of what he suspected was the problem and he was dead on right. I will be keeping this contact for the future! Sue
Submitted by Azbabs on 01/24/2012
