Submitted
by Vincent Adams on 01/15/2024
5 Star Testimonial by Vincent Adams
The movers were awesome unfortunately my shipment had lots of problems. My legs to my kitchen table were both broken in different ways and China hutch broken on corners all due to poor packing from San Angelo. Many boxes and items were bent from other heavier boxes being put on top of them. Will be filing a claim but careless packing was noticed for the entire shipment. Again, movers on this end was awesome they moved and placed items exactly were we wanted and helped explain claim process and will return for the boxes.
They did an amazing job, moved a 750 pound piano 3 floors up and kept positive the whole time. Really helpful, thank you!! Anthony and the crew rocked!!!!!
Submitted by Erik Pfaff on 08/01/2024
Anthony and his crew did a great job with my move and unpacking. The team was helpful, professional, and polite. They placed everything where I asked and made sure things were done to my request.
Submitted by Ryan Castro on 07/16/2024
THEY WILL STEAL YOUR STUFF DO NOT USE THEM. They stole my medicine as well as multiple kitchen items. Broke our desk, a dresser, and kitchen cart. Awful experience. Dropped our stuff off and didn’t even bother to remove the cloth from underneath. Left things behind when they came to pick up our stuff. The entire silverware drawer, paintings, some Christmas decor that fell out of the box and they didn’t bother putting it back in. Would give 0 stars if I could. A shame military members who works so hard have to go through this as I see multiple members have had similar experiences.
Forgot to add that one of their workers was apparently on probation and gloated about it while talking to her co worker. So you can’t trust who they bring into your home.
Submitted by Jordan Reese on 06/29/2024
Avoid at all costs. We just had the most horrible experience with whatever packers this company sent out to our house. As military members we have experience with moving and have never encountered anything like this. From the second they got to the house we were met with nothing but intense attitude and borderline hostility. They did the bare minimum job required and were rude anytime we had a question or caught something they failed to pack. I believe they contracted the packers from Herrera Moving but they need to do a much better job of vetting any work they outsource. Everything was shoved into boxes, not wrapped in paper. On the receiving end things were broken and missing due to the horrible packing.
Submitted by Makena Huber on 06/24/2024
I am a seasoned veteran with moving. When my daughter and my son-in-law had their first military move, I flew in to help my daughter. I can say in the over 18 moves I’ve been involved in, I’ve NEVER had as bad an experience as we did with this company. They showed up on time but definitely came with attitude. They were okay for most of the morning and afternoon until it came close to them being done. They did not offer to walk through the apartment to make sure stuff was all good to go. So, I walked through and found several items that still needed to be packed. I gathered it all together and very kindly said hey we’ve got this stuff here that still needs to be packed. They tried to tell me that the moving company would take care of it. The movers were right there and said no that’s not our job. At this point, the guy went over and started throwing my daughter’s stuff, dropping a glass bottle then stormed out. Thankfully, the movers came up to us and said that even though it wasn’t their job, they’d help us out. Not part of their job at all, but thankful they were much friendlier and helpful. I’ve never ever ever had a packing company treat me or our stuff in this manner ever. I highly highly highly recommend avoiding this company. I will make sure the military is also aware of the behavior.
Submitted by Tiffanie Newcomer on 01/29/2024
Really nice to work with people who care about their customers as much as we do. Very organized, and clean facility. Very hard to find this in this industry nowadays. Was definitely refreshing to see. Thank you mr. Benny for all of your guys's hard work. Was definitely great to get be able to get out of the clean parking lot, and to work with some incredible people in that warehouse. I wish you guys nothing but the best.
Submitted by Blake Van Vleet on 09/15/2023
