Great Roofing to the Rescue! I had an exceptional experience with Great Roofing and was so happy to finally be dealing with a truly reputable roofer after having had 4 leaks in my roof in the 9 years I'd lived in my home, with one of the contingencies of purchase being... a new roof---a 30-year roof, in fact, which in retrospect had somehow inexplicably passed inspection with Boulder County. One spot in my ceiling, a leak had been "repaired" once, only to leak again 2 years later. Not to mention that the first roofers in 2014 who then did one of the additional repairs were a total nightmare to deal with, but that's too long a story for this review. Fast forward to Great Roofing - this time around we decided to finally make an insurance claim, having done the other repairs out of pocket, only to continue having leaks in the ceiling and running down a couple walls. Our insurance company recommended them, and I'm so glad I decided to go with them for this major job, which wound up being an entire roof replacement. What impressed me the most: The clear communication with initial contact Joe K.; the clear information sent to the client via printed materials and videos that explained the insurance process as well as the details of the job itself and what to expect; and the client portal that included everything you might want to know or access regarding the proposal and job, including a section of the portal for before/after photos. The job was done in just 1 day (7am to just after 9pm)on a home of about 1600 square feet. Also impressive was the timely followup, with Joe's assessment that there were just a couple of areas that he wanted addressed afterward. One tiny ding given for the roofers that showed up for that second round at about 6:20 am and started lightly hammering just before 7 am, but Joe was responsive to that feedback. I truly appreciated that he encouraged feedback in the first place. I also appreciated that he prioritized the job, especially given how busy roofers are in general now with the severe weather we've had in Colorado this season. Lastly, their 2-year warranty on labor was also much appreciated. I've already noticed receding of the drywall in those areas in my ceiling that were leaking, as well as in areas that were cracked but not leaking. I'm confident that I now actually have a solid roof over my head. I found Great Roofing to be a very professional roofing company. I felt like I was in very good hands and would recommend them to anyone.
Submitted by T Diaz on Tuesday, Aug 01, 2023
Joe Konokpa was great to work with! He made the whole experience very easy and really helped with working with the insurance claim. He was very professional and knew what he was talking about. We love that he sent us pictures when the roof was done. The crew did a great job with the clean up. The whole process has been easy and not stressful at all thanks to all the work Joe has done!
Submitted by Emma McGee on Wednesday, Jul 12, 2023
I just had my roof replaced by Great Roofing and I couldn’t be more pleased. Joe Konokpa came to my house and inspected my roof and explained everything. Joe took care of everything from start to finish. He even sent me pictures of the replacement in progress. His crew did a fantastic Job from installation to clean up. I couldn’t even tell they were there except for my new beautiful roof. Thank you Joe and please thank your wonderful crew for me. You and your crew are the best. I highly recommend Great Roofing.
Submitted by Ken Barracuda on Saturday, Mar 25, 2023