Darnell was my tech today. Very knowledgeable and pleasant. Worked long and hard to clear the drainage pipe, and did succeed to get modest flow. But we were also able to determine where the underground plastic drain pipe had probably collapsed. It will be some added work, but the drain is flowing for the time being.
Submitted by W Kelly on Friday, Jul 12, 2024
This was my first visit from The Bee and I am rating all 5 stars! Our technician that came out was Kyle. He was very thorough and informative and took the time to explain the maintenance in detail and was happy to answer all my questions. I highly recommend this company for outstanding customer service from both the helpful office staff and the technical service Kyle provided during his visit. Everything was super professional all the way and I highly recommend Call the Bee for the best service you can get.
Submitted by John Krewalk on Tuesday, Jul 02, 2024
James came to the house and gave us the run down of how everything would be setup and was very personable to me and my family. I had other people come out but they were just pushing me to buy and I did not like that James did not pressure us. They came out an installed 2 weeks later and the house has been cool ever since
Submitted by Ryan Martel on Saturday, Jun 15, 2024
My A/C unit had a moldy smell coming out of the vents. After calling 4 different companies and them telling me closest appointments were for July/Aug, I found CTB. They booked me within the week. Ben came in and quickly identified were the moldy smell was coming from (Evaporator/Blower assembly compartments) filled with black mold. He recommended not turning on the AC until it was properly cleaned. Unfortunatly he could not clean it the same day, however he found me an appointment for next day ahead of the heat wave that is coming. Jason came the next day and did a deep cleen on the system assemblies and the smell is gone. Both technicians were great, knew what they were doing, easy to work with and explain all the steps from start to finish. I do have to mention the Company prices are on the higher end, however I did not have to wait a month or 2 during summer to get my AC unit inspected and cleaned.
Submitted by Victor Toledo on Friday, Jun 14, 2024
Brad was so extremely professional and explained everything to me. He was polite and marvelous personality, and ability to explain. I would recommend your company and Brad to everyone. I was so impressed. He suggested what we should do first and if that does not work to contact you back and he will return. Which is what we will do. I feel very lucky to have had this experience. ??
Submitted by Line Burke on Friday, Jun 07, 2024
Brad was great! He was very respectful and professional and provided a thorough run-through of our plumbing and potential plumbing needs/issues. He may very well have saved us from serious issues. The Bee is the way to go.
Submitted by Eric Thorpe on Friday, Jun 07, 2024
Made a call and they had someone out to me same day. James was the guy that helped me out and made a very stressful situation very seamless and easy. I want to thank James again for his great customer service and friendly attitude. I would highly recommend using these guy.
Submitted by Felix Donato on Monday, Apr 08, 2024
We moved into our new home and our heat wasn’t working. It was unfortunate because we were so troubled about having to put a new boiler or something cost-efficient specially right now we’re still in the process of moving into the new home. Thankfully, we contacted the bee and they sent over the best technician, James. James Made the process easy and informative because of him we were able to sleep in our new home.
Submitted by Worrkk Email on Monday, Mar 25, 2024
My husband & I have never used a plumber before and had an emergency with a drainage pipe. Not only were James & Ben professional and on time, they were AMAZING! I felt instantly at ease with them. They are knowledgeable, friendly, and made sure I knew what was happening every step of the way! I will tell everyone to CALL THE BEE! Heather B. :)
Submitted by Jason Britney on Friday, Mar 15, 2024