Submitted
by Jeff Rosnick on 07/02/2024
5 Star Testimonial by Jeff Rosnick
Did a great job. On time, called/texted before arriving, worked carefully, explained everything. Not only fixed the problem with our Bosch dishwasher, but also an additional problem with the same appliance.
Mike, the service technician, was very knowledgeable about our Miele refrigerator. He was able to fix our ice maker and instruct me how to program the unit. Very pleasant person and professional.
Submitted by Barbara Degregoriis on 07/11/2024
Very easy to deal with and very professional. They came quickly and diagnosed the problem. There was a delay in getting parts from the manufacturer but Mr Appliance kept me informed and came back as soon as the parts arrived. Derek was very knowledgeable about my Viking gas grill and got it back in shape. I was very pleased with the service.
Submitted by Joe Scozzafava on 07/10/2024
Our large side by side refrigerator was losing its grip on temperature control. We knew it would be very expensive to replace with an equivalent new one. An online search for local technicians with good reviews returned Mr Appliance. They sent out a technician in less than a day after we called. He diagnosed the problem, was able to find the replacement part (for a 20 year old refrigerator, seriously?) which arrived within one working day, and he installed it the next day. For hours after he left, the situation did not seem to improve at all. We called Mr Appliance with our concerns, and they assured us we just needed to be patient. They were right. By the next morning, the refrigerator was running like new, with all temperatures just where they should be. These days it's a real benefit to have reliable, competent local help like this.
Submitted by John Kearney on 05/26/2024
Good communication from Tanya. Took about a week’s time before tech could come out to assess. Found tech about 15-20 minutes to identify problem (leak in hose) but tech didn’t have the part— said part would be ordered. It took approximately another week for part to arrive. Tanya sent tech out to repair machine the same day part was received. Took tech about 15-20 minutes to repair. Total cost $350-$400.
Submitted by Ellen Flynn on 05/26/2024
I prefer to support local, small business. Mr. Appliance is superb...a local, small business!!! He responded quickly to my call, arrived promptly, completed the work, and wrote a detailed report on my 3 appliances that had gotten hit during a bad storm. That report will be submitted to my homeowners insurance company for reimbursement. He was professional, efficient, and the bill was reasonable. My compliments! I would highly recommend this company. Ridgefield is fortunate to have you.
Submitted by Anita Vallee on 04/05/2024
Mr Ward’s reliability and personal touch is unbeatable. He is like an efficient, competent member of the family with gifted hands! There isn’t an appliance issue he can’t address. He will advise if your machine is worth repairing & maintaining. I love my washer, & know many new models are not built to last, so I choose to keep this going like an ol’ Jaguar! Here are photos of my 2007 “ Spaceship”!
Submitted by Suzanne Terrio on 04/04/2024
I have only wonderful feedback. First there was a quick response to my initial call. The first technician for diagnostic was professional, informative, and courteous
The second visit for fixing the problem was quickly scheduled. Jim was also all of the above and friendly. Really appreciated a call that narrowed down my 4 hour window. Got some stuff done instead of just waiting!
Highly recommend to all!
Submitted by Roni Angelo on 03/08/2024
Cammy and Jim were both very honest, knowledgeable, and responsive. It was obvious that they cared about us and our situation and they made taking care of it a priority. We will definitely be coming back for any future appliance issues, highly recommended! Thank you!
Submitted by Elizabeth Miller on 02/02/2024
