Member Reviews

5 Star Review by Gen Meneo

Leeeeegit an all around great experience working with Poolman in putting in a pool at our property. From the first chat with Kate and her being incredibly informative and so chill in discussing our options (we were absolutely clueless in all aspects of a pool and she was so patient with us), to Walter, Chris and their incredible crews that did the site work and construction to Debbie helping us with our questions and water samples.... absolutely magical peeps. They made sure everything was done 100% and totally weren't kidding when they say "Poolman perfect". 10/10 would absolutely recommend them for such a project. So grateful for all their expertise and truly making our backyard amazing.

Submitted by Gen Meneo on Saturday, Aug 03, 2024

Vernon Poolman

1 Star Review by Stephen Daley

I called them regarding a replacement of the motor on my pool pump. I took the pump assembly right in and they took care of it very promptly. Can't fault them in this regard however when it came time for the bill, I was completely taken advantage of. The motor costs $250.00 on the internet and I'm sure I can purchase it locally for about the same price however they charged me $699.00 plus tax to replace which to me means I was charged about 450.00 for labor. It took them less than an hour to replace the motor. I won't do business with them every again and advise people to take your business elsewhere.

Submitted by Stephen Daley on Saturday, Jun 01, 2024

Vernon Poolman

1 Star Review by Cathie Arnold

Every year when I opened my pool it typically takes 5-6 bags of salt to achieve proper levels. This year, they changed their salt supplier and after 8 bags, salt levels were still low. In addition, the salt was light brown. After the salt dissolved, I cleaned out 1/2 gallon of sand so this salt must have had impurities in it (guessing that's the reason for the brown tint). If you look online, you will see plenty of poor reviews for this brand. Plus, they charge $20 for a 40lb bag while their local competitor (Julianos) charges only $13 for pure white salt. Poolman is charging over 50% more! They charge 12% more than Amazon which has to deliver it to your door. I'm not buying my pool supplies at this business anymore.

Submitted by Cathie Arnold on Saturday, May 25, 2024

Vernon Poolman

5 Star Review by Bouhou Jiuo

Someone driving a vernon poolman vehicle passed me at very high speed attempting to beat traffic on the highway before the lane ended. It was a very unsafe maneuver but at least they saved a few seconds in getting to their destination. This tells me they are all about efficiency and care how they spend their time!

Submitted by Bouhou Jiuo on Wednesday, Mar 27, 2024

Vernon Poolman

5 Star Review by Neil Schmitt

Our pool is amazing!!!! This will be our second full season of having our pool. Everyone at Vernon pool man were great to work with.The service afterwards has been great.

Submitted by Neil Schmitt on Tuesday, Mar 05, 2024

Vernon Poolman

5 Star Review by Ayanna Grice

We were slowly loosing water for a couple of summers our original pool company were not providing any answers as to why charged us 400 to push the water around saying they don't see any thing how could you visibly see a hole/tear in 30,000 gallons of water smh !! The guy that they referred to dive the pool for another $400 referred us to Vernon pool man. Boy am I glad he did Repaired underground plumbing replaced skimmer and liner professional job I am so glad I found them and they are more than willing to answer any follow up concerns you may have

Submitted by Ayanna Grice on Sunday, Jun 11, 2023

Vernon Poolman

5 Star Review by Kara Pacelia

Fantastic service from initial consultation to pool in the ground! Walter and team go above and beyond to make your experience with them top notch! See pics below to see how skilled Walter is at driving the excavator and bringing pool in through very tight spot!

Submitted by Kara Pacelia on Sunday, Jul 25, 2021