Submitted
by Jennifer Fishman on 03/21/2023
5 Star Review by Jennifer Fishman
I had all the windows in my house replaced. After getting different quotes from other companies this one was the best pricing and had the best reviews. They were always very responsive and accommodating with anything I needed. The install went great, and we are very happy with our new windows! Thank you Greg, Lenny, and Leon for all your help!
The owner is very easy to get along with. They include a (3) day cancellation clause. (We got it)
The windows are fine and we got them during COVID so there was a 3 month wait, and we weren’t angry. I get it.
The installer wasn’t easy to get along with.
He had to return to fix the first window he put in, and it came with an attitude.
Then some lady calls and asks for our opinion and I told her. I also said this is our second time ordering, so take the criticism and use it to do better.
We never heard from her again because of (1) negative remark.
We planned to get basement windows this summer but they blew us off because of the installer being rude.
“It’s your houses fault, it’s old.”
1954 just like all the houses on my Manchester CT street.
They’re nice until you point out a problem.
The windows are fine the screens are flimsy.
The screens are bent at the bottom and I posted a picture to prove it. Now we know how bugs are getting in.
The owner was very considerate.
He remembered us from 10 years ago.
Submitted by Kristine Blake on 04/30/2024
I’d give them 6 stars if I could! High quality windows, expert craftsmanship and incredible service! The installers are exceptional! Could not get over the quality of their work. This is the go to place for windows. Thank you Greg and team! You guys are AMAZING!
Submitted by Paul Beane on 04/27/2024
Last year we hired Action Windows to replace all the windows on our house with OKNA double hung, triple pane windows. Action did a phenomenal job at a great price and completed the work several weeks ahead of their initial estimated timeframe. The OKNA windows are very high quality and they look great.
We quoted seven different window companies and Action Windows was the lowest price by a significant margin. They were the most transparent about their pricing and even invited us to their West Hartford office showroom to look at some of the windows in person before buying. In addition, they were the only one of the seven companies to tell us about the Eversource $100 rebate per triple pane window which allowed us to get a large rebate after the window installation. Highly recommend Action for window projects.
Submitted by Trung De Sa on 07/29/2023
We recently had all of the windows replaced on our home (about 25 windows) plus 2 attic windows and 3 basement windows. The sales representative, Greg, who came to our home was extremely professional and polite. He helped work with us on what would be the best solution for our home both from an appearance and cost perspective. We were able to replace all of the windows and still maintain the integrity of the beautiful wood moldings (from 1936). I always received fast responses from Greg and from the person answering the phone at the main office. The two gentlemen who came to our home to do the window replacement were also very professional and polite (thank you, Roman!). They did as much work as they could outside of the home on ladders, wore masks, kept social distance and cleaned up after themselves with shop vacs before leaving each night. They also removed all stickers and cleaned the windows beautifully as they installed them. Minimal paint touch ups had to be done to our wood moldings. The OKNA windows themselves are beautiful and exactly what we were looking for. There were three screens that arrived damaged and Action Windows is ordering replacements for us. The whole installation took 3 days. I am extremely happy with this investment and the thoughtfulness on behalf of Action Windows from start to finish. I do recommend this company for anyone looking for window replacement.
Submitted by Alex Lay on 04/29/2020
