We love our new deck. Installation took 3 days and the workmanship is great. Workers were very knowledgeable and took great care while on our property. The awning installation is terrific. Am looking forward to quiet evenings on the new deck.
Submitted by Susan Devlin on Friday, Sep 06, 2024
From start to finish, we had a wonderful experience with Chris Russell and his awesome team at The Great Outdoors Sunrooms and Shade Solutions, Inc. Chris was very thorough in his explanation when he provided us an estimate to demolish and haul away an old wooden deck and construct a 21X16 foot Trex deck. He inquired if a veteran or first responder discount was applicable (usually the customer must ask for this). He was happy to honor the discount, for which we are grateful. The work began when he said it would and was completed in the time frame Chris quoted. We found Chris to be very prompt and professional in response to our phone calls and/or text messages. The work crew was simply amazing! Josue, the foreman, and his crew (Marvin, Diego, Christian, Quinton, and Robbie) were respectful of our property, so polite and professional, and did outstanding work! We couldn't be happier with the new deck! We are so blessed to have crossed paths with Chris. It is without hesitation that we recommend Chris and his team from the Great Outdoors Sunrooms and Shade Solutions, Inc. If we were ever to need any of the other services his company provides, we would hire him again without any reservations. It is refreshing to have such a positive experience in today's business world.
Submitted by Judy Kulhanek on Friday, Aug 16, 2024
We had a two man crew, Marvin and Diego. They arrived on time as promised. The men worked steadily through both days, removing my old porch screen and old wood. They installed new vinyl covered lumber and new screening. They also removed my old wooden screen door and put a lovely door in its place. Once the job was completed, they spent additional time cleaning up everything. The old parts were hauled away, all of the surfaces were wiped down, and we had a beautiful new living space. Marvin and Diego thank you for an excellent job. Great Outdoors, you guys are awesome. I give 5 stars across the board.
Submitted by George Alan Strickroth on Wednesday, Aug 14, 2024
7/2024 Great Outdoors began work on my deck which was redesigned and replacement of most of the rotting deck. It took much longer than discussed to get started on the project. But once started the workmanship was excellent, the crew was polite attentive and very neat. The work was done quickly and I could not be happier with the results, I got a great deck at a great price. I know there are a lot of negative reviews but no problems in my experience. Two years ago I bought a house I knew needed some work and planned for many improvements, every contractor I’ve used so far has been very good but very stretched with personnel issues. If you can be patient, this guy does excellent work.
Submitted by Drew Milano on Sunday, Jul 28, 2024
We engaged Chris and his team build our deck in Lewes. The entire experience was excellent…from the contract process to post installation customer service, I can not say enough about this company. If you are looking for a straightforward, honest customer experience that exceeds expectations, go with The Great Outdoors!
Submitted by Nicole Vadas on Sunday, Mar 17, 2024