Submitted
by David Crone on 05/15/2024
5 Star Review by David Crone
Sent a request at 10 pm for a clogged drain and some flooding, non-emergent. Called me at 8 am, at my house at 8:30, repaired and took care of a couple other minor plumbing issues. Kyle was fantastic and knew his stuff.
Thank you!
Darryl Bond came to my home and was prompt, professional, and courteous. He was knowledgeable and extremely helpful, I learned a lot from him and was pleasantly surprised at the overall quote! Awesome company, great warranty, very helpful.
Submitted by Patti Hamm on 07/12/2024
Liz did an amazing job! She took the time to explain what was needed to be fixed and gave good options. She also respectfully answered our questions and wore booties over her shoes to protect our floors. Great job, great employee! We will use Mr Rooter Plumbing again in the future!
Submitted by Susan Milliones on 05/31/2024
I highly recommend Mr. Rooter Plumbing, my sump pump was not working and they were able to come out the same day I called.
My experience with Liz was great, she was professional and she explained everything in detail and gave me a quote the same day. They even followed up with a call the next day. I will definitely call them if I ever have a need in the future.
Barbara Maguire
Submitted by Barbara Novack on 05/14/2024
We've been using them for years. Our basement flooded last week, and they were able to come out the same day! Kyle and his partner (I didn't catch his name) worked tirelessly to drain the basement, install a new sump pump, and water heater. My hat is off to Kyle! Thank you so much!
We just had a follow up appointment with Kyle and Liz. They were wonderful and asked if we had any concerns (we did not, due to their fantastic job!). Again, thank you for your hard work and dedication!
Submitted by Mlc on 04/13/2024
We had an issue with a bad wax seal on a toilet we replaced a few years ago. Kyle and Liz showed up on time and did everything they needed to inform us on how they were going to move forward. The previous repair work was somewhat shoddy, but they moved forward after we asked them to treat the job like it was "their own". They took all the right steps to replace the new seal. Even as it was raining they kept the work area as nice as they could. Problem solved and thanks again for a great job!!! 5 stars all day!!!
Submitted by Bobby D on 04/12/2024
Kyle was amazing and had great customer service. Arrived and assessed the problem immediately and got to work. Even though the problem was a bit more complex than originally thought he took care of it and cleaned up when he was done.
Submitted by Kelly Geesaman on 04/11/2024
Chris Lawrence was the gentleman that visited out house to address our pressure problem in our house. He was kind ask questions about our issues had us show him what was going on and examined everything to evaluate our problem. Chris was able to determine we had a few issues going on. He priced out everything with a few options to fix our problems all at once or in stages and even priced something that we want to take care of down the road. Chris spent hours handing all of our problems. When he was finished he walked us through every thing he did and he to work it. We will use Mr Rooter services in the future and ask for Chris to help us with all of our plumbing issues.
Submitted by Jennifer Gosney on 04/04/2024
Just had to the best experience with Chris and Liz. They were professional, warm, kind, understanding, and knowledgeable. Top notch!!! They provided services for my daughter’s home. She was at work so I was there to let them in. Even though they didn’t provide services for me directly, I wouldn’t hesitate to call them for my home. Great service is hard to find but I’m glad I had the opportunity to experience the service this company offers.
Submitted by Sylvia Cunningham on 01/05/2024
